Teleskope

Teleskope

Forward Deployed Engineer

New York, New York · Senior

Sponsorship not specifiedDetected 51 days ago
TypeScriptPythonGoBashAWSGCPAzureDockerKubernetesTerraformCI/CDRESTProduct ManagementProduct StrategyCommunication

About the role

  • We are seeking a Forward Deployed Engineer who will be the technical face of Teleskope to our customers.

Responsibilities

  • Collaborate with Product, Engineering, and Forward-Deployed SREs to ensure timely and accurate technical delivery.
  • Diagnose, triage, and implement fixes for customer-specific bugs
  • Build custom product features to address high-impact customer requests. Most of these will make it to the core product.
  • Support technically complex use cases by developing scripts, automation, custom integrations, and reports.
  • Help drive the product roadmap by bringing the voice of the customer into planning meetings, prioritizing issues, and championing high-value feature requests to the Product team.

Requirements

  • Experience with cloud technologies and deployment tooling (AWS/GCP/Azure, Terraform, Kubernetes, Docker, CI/CD)
  • Proficiency using AI coding tools such as Claude, Cursor and/or Codex
  • Strong scripting and programming skills (e.g., Python, Bash; experience with Golang/TypeScript is a plus)

Nice to have

  • experience with Golang/TypeScript is a plus)
  • Strong scripting and programming skills (e.g., Python, Bash

Compensation

  • Competitive salary and meaningful equity.

Benefits

  • Flexible vacation and work-from-home days.
  • Competitive salary and meaningful equity.
  • Health, vision, dental, 401k and more benefits, heavily subsidized by Teleskope.

Company info

  • The role requires hands-on engineering: writing bespoke integrations/automations, fixing customer-specific issues, and delivering production-ready technical solutions while building and maintaining strong relationships with our customers.
  • writing bespoke integrations/automations, fixing customer-specific issues, and delivering production-ready technical solutions while building and maintaining strong relationships with our customers.
  • Produce clear technical documentation, runbooks, and handoffs for customers and internal teams.
  • 2+ years supporting enterprise customers in a hands-on technical role (Customer Engineer, Software Engineer, Technical Consultant, Technical Account Manager, or similar)
  • Room to learn, grow, and rapidly advance in your career as part of a growing team.

This listing is sourced directly from Teleskope's careers page and normalized into a canonical job model.