Twelve Labs
Staff Solutions Architect
Remote US ยท Staff+
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About the role
- We're hiring a Solutions Architect to help our strategic customers unlock the full potential of video AI.
- You'll provide expert technical guidance while collaborating with Sales, Product, Partnerships and Engineering teams.
- This is a highly self-directed and creative role where you'll need to thrive in an unstructured, rapidly expanding and evolving environment.
Responsibilities
- Deliver an exceptional customer experience by providing technical expertise, scoping use cases, and supporting the implementation of video AI applications with technical stakeholders at startups and enterprises.
- Have experience driving customer implementations from kickoff through production launch, with a track record of building trusted technical relationships.
- TwelveLabs builds the intelligence layer to change that.
- We have raised more than $210 million from NEA, Radical Ventures, Amazon, NVIDIA, Snowflake, Databricks, Index Ventures, NAVER Ventures, Korea Investment Partners, Quadrille Capital, Red Bull Ventures, and AI pioneers including Fei-Fei Li, Silvio Savarese, and Alexandr Wang.
- ๐ VISA support where applicable
Requirements
- Have 5+ years of experience in a technical, customer-facing role such as Solutions Architect, Technical Account Manager, or Implementation Engineer.
- Demonstrate a strong understanding of and experience working with LLMs, multimodal AI, REST APIs, Python, JavaScript, and modern application development, with a deep understanding of video workflows and video workloads.
Nice to have
- Azure, GCP, or other cloud providers also welcome).
Compensation
- Candidates must be able to travel up to 10% of the time annually to attend conferences, off-site meetings, and other business-related events as required by the role.
Benefits
- ๐ฅ Full health, dental, and vision benefits
- ๐ด Extremely flexible PTO and parental leave policy.
- ๐ช Monthly wellness stipend
- ๐ Annual Learning & Development stipend to invest in your growth
- ๐ Transportation stipend (SF & NY onsite only)
Company info
- Video is 90% of the world's data. Most of it is invisible to machines.
- TwelveLabs builds the intelligence layer to change that. Our multimodal AI models understand video the way humans do - across sight, sound, and motion - and power production-scale AI workloads across media, entertainment, sports, security, and government.
- We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world. We believe the differences in our cultural, educational, and life experiences make our products stronger. Building technology that understands the world in all its complexity requires people who see it from every angle. We are looking for individuals who are driven by hard problems and want their work to matter. Come build it with us!
- Video is 90% of the world's data.
- Most of it is invisible to machines.
- Our multimodal AI models understand video the way humans do - across sight, sound, and motion - and power production-scale AI workloads across media, entertainment, sports, security, and government.
- We are a global company, headquartered in San Francisco with offices in Seoul, New York, and London, and employees around the world.
- We believe the differences in our cultural, educational, and life experiences make our products stronger.
- Building technology that understands the world in all its complexity requires people who see it from every angle.
- We are looking for individuals who are driven by hard problems and want their work to matter.
- Come build it with us!
Visa & Work Authorization
- ๐ VISA support where applicable
This listing is sourced directly from Twelve Labs's careers page and normalized into a canonical job model.