Slatecleaning

Slatecleaning

City Manager - Operations & Quality Assurance - New York, NY (Part-Time)

New York, New York, United States · Part-time

Sponsorship not specifiedDetected 6 days ago
Operations ManagementLeadershipCommunicationProblem Solving

About the role

  • Location: New York, NY Schedule: Flexible (Morning, Evening, Overnight, and Weekend Availability Required) Employment Type: Part-Time Position Overview Slate is seeking a hands-on City Manager to oversee cleaning operations, quality assurance, staffing support, and client satisfaction within an assigned market. This is not a desk or office management
  • position. We are looking for a leader who is comfortable working in the field, training employees, inspecting work, solving problems, and supporting operations wherever needed. The ideal candidate is a self-starter with cleaning industry experience who takes ownership, leads by example, and is willing to roll up their sleeves to ensure every project is

Responsibilities

  • Support new account launches and operational rollouts.
  • Perform routine and emergency site visits as needed.
  • Identify quality issues and implement corrective actions.
  • Perform side-by-side training during shifts.
  • Deep Clean & Special Projects Lead and participate in deep cleaning projects.
  • Support emergency cleanups and special service requests.
  • Build strong relationships with clients and site contacts.

Requirements

  • Ability to adapt in a fast-paced environment.
  • Ensure teams have the tools required to perform services successfully.

Nice to have

  • This is not a desk or office management position.
  • Operations Management Serve as the primary field representative for Slate within the assigned city or region.
  • Conduct site assessments and walkthroughs for new client quotes and proposals.
  • Quality Assurance & Inspections Conduct scheduled and unscheduled QA inspections.
  • Verify completion of client requirements and service standards.
  • Submit inspection reports, photos, and recommendations.
  • Employee Training & Development Provide hands-on training for new and existing cleaners.
  • Coach team members on proper cleaning techniques, safety procedures, and client expectations.

Benefits

  • Assist with staffing coverage when necessary.

This listing is sourced directly from Slatecleaning's careers page and normalized into a canonical job model.