Slatecleaning
City Manager - Operations & Quality Assurance - New York, NY (Part-Time)
New York, New York, United States · Part-time
Sponsorship not specifiedDetected 6 days ago
Operations ManagementLeadershipCommunicationProblem Solving
About the role
- Location: New York, NY Schedule: Flexible (Morning, Evening, Overnight, and Weekend Availability Required) Employment Type: Part-Time Position Overview Slate is seeking a hands-on City Manager to oversee cleaning operations, quality assurance, staffing support, and client satisfaction within an assigned market. This is not a desk or office management
- position. We are looking for a leader who is comfortable working in the field, training employees, inspecting work, solving problems, and supporting operations wherever needed. The ideal candidate is a self-starter with cleaning industry experience who takes ownership, leads by example, and is willing to roll up their sleeves to ensure every project is
Responsibilities
- Support new account launches and operational rollouts.
- Perform routine and emergency site visits as needed.
- Identify quality issues and implement corrective actions.
- Perform side-by-side training during shifts.
- Deep Clean & Special Projects Lead and participate in deep cleaning projects.
- Support emergency cleanups and special service requests.
- Build strong relationships with clients and site contacts.
Requirements
- Ability to adapt in a fast-paced environment.
- Ensure teams have the tools required to perform services successfully.
Nice to have
- This is not a desk or office management position.
- Operations Management Serve as the primary field representative for Slate within the assigned city or region.
- Conduct site assessments and walkthroughs for new client quotes and proposals.
- Quality Assurance & Inspections Conduct scheduled and unscheduled QA inspections.
- Verify completion of client requirements and service standards.
- Submit inspection reports, photos, and recommendations.
- Employee Training & Development Provide hands-on training for new and existing cleaners.
- Coach team members on proper cleaning techniques, safety procedures, and client expectations.
Benefits
- Assist with staffing coverage when necessary.
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This listing is sourced directly from Slatecleaning's careers page and normalized into a canonical job model.