Computer World Services Corp
Desktop Engineer - macOS
Morrisville, NC
Sponsorship not specifiedDetected 104 days ago
PythonBashAzureCybersecurityCustomer SupportLeadershipCommunicationCollaboration
About the role
- Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - macOS who is responsible for engineering, configuring, and maintaining Apple macOS-based desktop environments in an enterprise setting.
- The Desktop Engineer serves as a key technical resource supporting end users and IT operations teams.
- Security Clearance Computer World Services is an affirmative action and equal employment opportunity employer.
Responsibilities
- May require on-call support or after-hours maintenance activities
- Apple certifications (e.g., Apple Certified Support Professional - ACSP, JAMF certifications)
- Perform daily configuration, administration, and operation of macOS-based desktop and client/server systems.
- Engineer, build, and maintain standardized macOS images, configurations, and profiles.
- Optimize system performance, resource utilization, and endpoint stability.
- Implement and maintain system configurations in accordance with organizational standards and policies.
- Provide Tier 3 support for complex macOS system issues.
- Support enterprise applications and integrations within macOS environments.
- Perform root cause analysis and implement long-term solutions for recurring issues.
- Design, deploy, and manage macOS desktop environments using enterprise tools (e.g., JAMF, Intune, or equivalent).
Requirements
- Support backup, recovery, and endpoint security measures as required.
Nice to have
- Experience with scripting (e.g., Bash, Python)
- Experience in federal or government IT environments
- Office and/or customer-site environment
- May involve physical handling of IT equipment
- Bachelor's degree in Information Technology, Computer Science, or related field
- 5+ years of experience in desktop engineering, system administration, or enterprise IT support
- Experience supporting macOS in enterprise environments
- Experience with macOS endpoint management tools (e.g., JAMF, Intune)
Benefits
- Perform proactive maintenance, including patching, updates, and system health checks.
Visa & Work Authorization
- Security Clearance
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This listing is sourced directly from Computer World Services Corp's careers page and normalized into a canonical job model.