Computer World Services Corp

Computer World Services Corp

Desktop Engineer - macOS

Morrisville, NC

Sponsorship not specifiedDetected 104 days ago
PythonBashAzureCybersecurityCustomer SupportLeadershipCommunicationCollaboration

About the role

  • Computer World Services Corp (CWS) is seeking a detail-oriented and results-driven Desktop Engineer - macOS who is responsible for engineering, configuring, and maintaining Apple macOS-based desktop environments in an enterprise setting.
  • The Desktop Engineer serves as a key technical resource supporting end users and IT operations teams.
  • Security Clearance Computer World Services is an affirmative action and equal employment opportunity employer.

Responsibilities

  • May require on-call support or after-hours maintenance activities
  • Apple certifications (e.g., Apple Certified Support Professional - ACSP, JAMF certifications)
  • Perform daily configuration, administration, and operation of macOS-based desktop and client/server systems.
  • Engineer, build, and maintain standardized macOS images, configurations, and profiles.
  • Optimize system performance, resource utilization, and endpoint stability.
  • Implement and maintain system configurations in accordance with organizational standards and policies.
  • Provide Tier 3 support for complex macOS system issues.
  • Support enterprise applications and integrations within macOS environments.
  • Perform root cause analysis and implement long-term solutions for recurring issues.
  • Design, deploy, and manage macOS desktop environments using enterprise tools (e.g., JAMF, Intune, or equivalent).

Requirements

  • Support backup, recovery, and endpoint security measures as required.

Nice to have

  • Experience with scripting (e.g., Bash, Python)
  • Experience in federal or government IT environments
  • Office and/or customer-site environment
  • May involve physical handling of IT equipment
  • Bachelor's degree in Information Technology, Computer Science, or related field
  • 5+ years of experience in desktop engineering, system administration, or enterprise IT support
  • Experience supporting macOS in enterprise environments
  • Experience with macOS endpoint management tools (e.g., JAMF, Intune)

Benefits

  • Perform proactive maintenance, including patching, updates, and system health checks.

Visa & Work Authorization

  • Security Clearance

This listing is sourced directly from Computer World Services Corp's careers page and normalized into a canonical job model.