vscfiresecurityinc
Integrated Systems Service Technician
Dallas, Texas, United States · Full-time
Sponsorship not specified$34k-$44kDetected 5 days ago
Detection EngineeringCustomer SupportIntercomCommunication
About the role
- Integrated Systems Service Technician provides safe and efficient service on multiple integrated systems.
- Resolves technical issues and gives potential resolution to unresolved issues.
Responsibilities
- Uses blueprints or building plans to determine proper systems to install/service based on building layout and setting.
- Provide support for form development and maintenance of inspection forms.
- Follow design plans for installation jobs and communicate any design, perform service and deficiency jobs, and communicate and document any changes.
- VSC Fire & Security delivers integrated, cutting-edge fire protection, life safety and security solutions, including fire suppression and detection systems, fire sprinklers, alarms and security systems.
- As the premier provider of fire protection and life-safety solutions across the Southeast, VSC Fire & Security provides every customer with comprehensive solutions through outstanding design, efficient installation, reliable service and repair, and thorough inspections.
- Ability to maintain productivity in the field, set goals, and meet service schedule.
- Competent in reading plans, documents, meters, and to discern colors for safety signage.
Requirements
- Two to three years of experience in servicing at least one or more of the following systems: fire alarm, security systems, camera systems, access control, or similar systems.
- Ability to follow written and verbal instructions.
- Ability to pass various background checks.
- Has a good technical knowledge and ability to communicate effectively to understand problems and offer solutions.
- make adjustments, and repairs as required.
- Performs other related duties as required.
- Be on call as required.
- Desirable (but not required):
Compensation
- $34k-$44k
Benefits
- Paid vacation and company holidays
- Medical, dental and vision insurance options for you and your family
- Health Savings Account (HSA) or Flexible Spending Account (FSA)
- Company paid life insurance for full time employees
- Company paid long term disability insurance
- Bonus for referring new employees
- Parental leave for full-time employees
- NICET certification test reimbursement
Company info
- Technician is customer-oriented and patient to deal with difficult customers.
- Serve as the first point of contact for customers seeking technical assistance over the phone or email.
- The company was founded in 1958 on quality craftsmanship and exceptional customer service, with integrity and reliability at the center of everything we do.
Equal opportunity
- Employer
- We look forward to hearing from you!
- www.vscfire.com
- Equal Opportunity Employer
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