mna

Associate Director, Client Services

Edmonton, Alberta · Director · Full-time

Sponsorship not specifiedDetected 13 days ago

Computer VisionResearchLeadershipCommunicationCollaborationMentoringAdaptability

About the role

The Associate Director is part of the Institute's leadership team and is responsible for leading the delivery of Employment and Training programs and services for client services.
Working within the Indigenous Skills and Employment Training (ISET) Agreement, the Associate Director ensures programs achieve strong, measurable outcomes while supporting the priorities of the department and the Otipemisiwak Métis Government.

Oversee support services for Métis students: youth, post-secondary learners, adult learners, and job seekers.
Participate with the development and implementation of youth-focused initiatives that support early career exploration, mentorship, and transitions to post-secondary and employment.
Advance collaborative service delivery models that include wraparound supports tailored to individual goals and community contexts.
Support job search initiatives for Métis clients, including resume development, interview preparation, job matching, employment coaching, and labour market navigation.
Support province-wide career exploration strategies for Métis youth, including job shadowing, career fairs, mentorship programs, and school-to-work transitions.
Support community-based projects that build local capacity and lead to employment outcomes.
The opportunity to work for the Otipemisiwak Métis Government under its newly ratified Constitution and be an instrumental part of the largest Indigenous Government in Canada as it rapidly grows and develops.

Ability to work in office a regular schedule of 8:30am-4:30pm Monday to Friday, with flexibility for weekend and evening work, as required.
Ability to travel throughout Alberta and other provinces, as required.
Supervisory experience with mid-level managers and cross-functional teams.
Alternatively, if you have questions about how this opportunity will fit your professional journey, please email us at info@rupertsland.org and we will be pleased to coordinate a time for an exploratory conversation.
A minimum of 5 years of progressive experience in education, workforce development, or human services, with at least 5 years in a senior management or leadership role.
Post-secondary degree in Education, Social Sciences, Business Administration, Public Administration, or a related field.
Demonstrated experience managing government-funded programs, large budgets, and complex provincial operations.
Proven track record of building employer and community partnerships that lead to sustainable employment opportunities.
Experience designing and overseeing job readiness or employment support services is an asset.
Other Requirements:
Valid driver's license and access to reliable transportation.
Submission of a clear Police Information Check.

Excellent administrative and organizational skills.
Proven strategic thinker with the ability to execute complex business plans and establish short-and long-term plans to meet key objectives.
Knowledge of program evaluation, performance measurement, and reporting requirements for government-funded programs.
Ability to thrive in a dynamic and changing environment and be adaptable and flexible to changing needs.
One (1) Full Time (40 hours/week), Permanent

Develop and implement annual workplans for provincial and regional staff that align with departmental business plans and strategic objectives.

A competitive salary with comprehensive benefits plan including life insurance, critical illness, health spending & more!
Employer matching pension plan.
Generous vacation and time-off policies.
Meaningful work in a fun and supportive work environment.
Provide leadership and oversight for client services across education, training, and employment programs province wide.
Champion skills development initiatives, including upskilling, pre-employment training, with the Associate Director of Projects and Initiatives to develop project-based learning, and work-readiness programming.
Manage multi-million-dollar provincial budgets tied to education, training, and employment programming.

This listing is sourced directly from mna's careers page and normalized into a canonical job model.