Clearfield

Clearfield

General Manager (AUS)

Austin, TX

Sponsorship not specified$95k-$115kDetected 13 days ago
Customer SupportLeadershipCommunicationMentoringOrganizational Skills

About the role

  • Whether it's at the airport, stadium, or throughout your everyday life, CLEAR unlocks the magic of frictionless experiences.
  • As a General Manager, you will be fully responsible for leading and driving the daily operations of your location.
  • You will oversee all hourly and salaried team members and will be responsible for all administrative and leadership functions to ensure a smooth operation.

Responsibilities

  • Lead day-to-day operations of a team of Ambassadors and Managers that utilize CLEAR technology to perform duties related to airport security, customer service and sales
  • Hire, develop and sustain a diverse team of talent who successfully and consistently deliver on the CLEAR objectives related to security, service, and sales.
  • Drive employee engagement and foster an environment where team members are accountable for delivering exceptional security and customer service experiences while continuously sharing the CLEAR story
  • Performance manage salaried and hourly team members by evaluating performance on an ongoing basis with the ability to have tough conversations
  • Build stakeholder relationships with TSA, airline and airport partners
  • support needs &/or inquiries in a timely manner, escalating to a higher level as necessary
  • Manage labor to ensure highest utility, and oversight of payroll and scheduling
  • Build stakeholder relationships with TSA, airline and airport partners; support needs &/or inquiries in a timely manner, escalating to a higher level as necessary
  • Excellent leadership and organizational skills, and ability to manage multiple priorities and influence others in an ever-changing environment.
  • You are indefatigable in achieving your individual and team goals and want to grow and develop in your career.

Requirements

  • You are self-motivated, positive and possess a passion for fostering a great sense of teamwork
  • You have high standards, excellent interpersonal and communication skills, and are committed to training, mentoring, and motivating your team.
  • Required to successfully complete a government background investigation

Compensation

  • The base salary range for this role is $95,000-$115,000 / year depending on level of skills and experience.
  • The base salary range represents the low and high end of CLEAR's salary range for this position.

Benefits

  • Competitive compensation structure with base and target bonus
  • 3 weeks paid time off (inclusive of vacation & sick time), increasing with time in service and 10 company-paid holidays
  • $100 monthly wellness stipend for health and fitness-related expenses
  • 401k Retirement Plan with company match
  • Comprehensive benefit offerings that include medical, dental, vision, pet, home, and auto insurance, company-paid disability and life insurance
  • Family Planning benefits through KindBody
  • Paid Parental Leave
  • Family, Military & Bereavement Leave Program

This listing is sourced directly from Clearfield's careers page and normalized into a canonical job model.