Ubc
Associate Prospective Student Advisor
UBC Vancouver Campus - Vancouver, BC, Canada · Contract
Sponsorship not specifiedDetected 9 hours ago
CRMExcelRecruitingResearchCommunicationCollaborationTime ManagementPublic SpeakingMicrosoft Office
About the role
- Undertakes one-on-one and group advising in-person, on the phone, or through our CRM or other online channels.
- Provides a welcoming first impression of UBC.
- This position will work primarily in-person on the UBC Vancouver campus, from Tuesday to Saturday.
Responsibilities
- Plans, develops and implements effective and innovative front-line advising services
- Plans, develops and implements advising activities to encourage prospective undergraduate students to apply to UBC, complete their application and accept their offer of admission.
- Performs advising services
- Plans and delivers effective group advising sessions in a variety of settings, including online and in person.
Requirements
- Undergraduate degree in a relevant discipline.
- Demonstrated time management skills with the ability to effectively prioritize, multi-task and organize work.
- Demonstrated ability to independently exercise appropriate judgment to make important decisions on matters of varying complexity.
- Ability to employ tact and diplomacy in all interactions.
- Demonstrated ability to effectively communicate and interact with empathy, understanding and respect of diverse and divergent perspectives and behaviours.
- Excellent interpersonal skills and ability to navigate difficult and complex conversations with students, faculty, and staff.
- Proficiency in using Microsoft Word, Excel, Outlook, and other standard office software
Nice to have
- A sound knowledge of university admission criteria, services and resources for Canadian and international students.
- Lived international experience preferred.
- Demonstrated accuracy and attention to detail, especially when working under pressure to meet deadlines.
- Experience in student advising and delivering presentations preferred.
- Previous experience with Student Information Systems or other enterprise database solutions and customer relationship management systems preferred.
- Experience applying technology to improve student and or client services an asset.
- Performance competencies and criteria:
- Demonstrated ability to communicate effectively orally and in writing.
Compensation
- $5,526.42 - $7,941.25 CAD Monthly The Compensation Range is the span between the minimum and maximum base salary for a position.
- In the normal course, employees will be hired, transferred or promoted between the minimum and midpoint of the salary range for a job.
This listing is sourced directly from Ubc's careers page and normalized into a canonical job model.