UNIQLO
UNIQLO Supervisor In Training (Full Time) - Downtown Crossing
Boston, MA · Full-time
Sponsorship not specifiedDetected 5 days ago
Inventory ManagementCustomer SupportCommunication
About the role
- The Supervisor in Training is the pace setter and role model for customer service in the store.
- Their key function is to ensure all Sales Associates in their respective department, or zone, exceed customer expectations.
Responsibilities
- Ensures their team proactively manages customer needs and exceeds expectations according to the UNIQLO service standard, the UNIQLO Fundamental Principles and the 6 Standard Phrases
- Trains and develops their team on fitting room & cash wrap standards and assists when needed in those zones
- Manages inventory by ensuring all merchandise is represented and replenished on the floor in full size runs
- Ability to train and develop a team with strong communication skills
- Maintain open availability at least five (5) days per week, averaging 32 hours or more per week based on business seasonality.
Requirements
- Ability to calculate figures and amounts such as discounts and percentages
- At least one (1) restriction must be time-based.
Nice to have
- High School Diploma or GED, Bachelor's Degree preferred
Compensation
- The Company is committed to equal pay initiatives and will not ask candidates for their current or past salary.
Benefits
- Medical, Dental, Vision, Life & ADD, Short and Long Term Disability
- Flexible spending and commuter benefits accounts
- 15 days of paid vacation/personal leave and 9 days of sick leave per calendar year, pro-rated based on hire date
- Supervises the floor to monitor breaks and ensure coverage during peak times according to Daily Work Schedules
Company info
- 8 days of paid holidays and 1.5 times the employee's regular rate for all hours worked on stated holidays
- 401K (with employer matching)
- Plum Benefits
- Gym Discounts
- 30% Employee Merchandise Discount
- Trains their team on product and brand knowledge and ensures product knowledge is conveyed to customers
Visa & Work Authorization
- applicants or employees because of race, color, creed, religion, sex, national origin, veteran status, disability, age, citizenship, marital or domestic/civil partnership status, sexual orientation, gender identity or ex
This listing is sourced directly from UNIQLO's careers page and normalized into a canonical job model.