Envision Horizons

Engineering Associate — AI & Operations

United States - Remote

Sponsorship not specifiedDetected 64 days ago

ReactAccount ManagementProcess ImprovementHRISLeadershipCommunicationMentoring

About the role

We're looking for an early-career, engineering-minded operator to serve as a bridge between our front-office teams and our technical systems.
This is not a coding role or a client-facing account management position.
It is a unique opportunity to sit at the intersection of business and technology, acting as the connective tissue that turns complexity into clarity and ideas into execution.

Complete a structured onboarding and immersion period by shadowing Account Managers (AMs), Account Directors (ADs), Account Coordinators (ACs), and front-office leadership to develop a deep understanding of internal workflows, client needs, and operational pain points.
Observe and document day-to-day front-office activities, identifying manual processes, inefficiencies, and opportunities for automation.
Conduct regular check-ins with team members to gather insights, validate observations, and build a comprehensive view of workflows across accounts.
Develop detailed specifications and documentation to support automation and tooling initiatives.
Partner closely with engineering and product teams to hand off well-defined project requirements and ensure alignment on intended outcomes.
Contribute to prioritization efforts by building business cases, outlining impact, and supporting decision-making frameworks for automation initiatives.

Bachelor's degree (or higher) in an Engineering discipline from an accredited institution is required.
Strong analytical and structured thinking skills, with the ability to break down complex, ambiguous processes into clear, repeatable workflows.
Demonstrated ability to think deterministically and approach problems with logic, rigor, and attention to detail.
Excellent listening and observational skills, with the ability to extract meaningful insights from real-world workflows.
No prior experience in Amazon or account management required

Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded.

Competitive base salary and discretionary bonus, so your results and ambition are truly rewarded.
Comprehensive health, vision, and dental insurance with a minimum company contribution, 401(k) match to plan for your future, and flexible PTO and wellness days to support both your personal and professional well-being.
Career growth support, ongoing learning opportunities, 1:1 leadership coaching program, and structured mentorship opportunities.
Partnership with Talkspace for free mental health support.

Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words.
They're the foundation of every win and the reason our team stays and grows.
Recruitment Fraud Warning
Envision Horizons has recently been made aware of fraudulent recruiting activities involving individuals falsely claiming to represent our company.
Please note that we never ask candidates for personal financial information, money, or payments at any stage of the hiring process.
We also do not use Telegram or other informal messaging apps for interviews or official recruitment communication.
All legitimate communication from our recruitment team will come from an email address ending in @envisionhorizons.com http://envisionhorizons.com, and interviews are conducted only through our official channels, including email and JazzHR, our recruitment platform.
If you are contacted by someone claiming to represent Envision Horizons and the communication seems suspicious, please do not share any personal information or send any money.
Instead, report the incident by emailing trust@envisionhorizons.com so appropriate action can be taken.
Your safety and trust are our priority.
Culture-Driven: Our values: Be a Leader, Get It Done, Be Inquisitive, and Have Humility, are more than words.

This listing is sourced directly from Envision Horizons's careers page and normalized into a canonical job model.