TrueML
Collections Specialist
Lenexa, Kansas
Sponsorship not specifiedDetected 13 days ago
Outbound SalesCommunicationCollaborationAdaptability
About the role
- After 30 years in the debt resolutions space, Sentry Credit began our most exciting chapter yet by joining the TrueML family in 2025.
- By combining Sentry's local legacy with TrueAccord's innovative, empathy-driven approach, we've retired aggressive, old-school tactics in favor of a modern, helpful consumer experience.
- The position requires collaboration, participation in in-person meetings, access to office resources, and partnership with cross-functional teams.
Responsibilities
- Drive Consumer Engagement: Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals establish a path toward financial stability
- Maintain Accurate Records: Document all communications and account activities across multiple digital channels
- Collaborate for Success: Contribute to a dynamic call center culture by joining a team that's constantly finding new ways to help consumers achieve financial stability
- Hit Your Targets: Maintain a high level of activity to meet daily goals and maximize your commission potential.
- Results-Driven: You're a goal-oriented self-starter with a competitive mindset and a drive to succeed
- Resilient & Composed: You remain calm under pressure, handle rejection with grace, and maintain a professional demeanor in challenging situations
- Manage a consistent flow of inbound and outbound calls, guiding conversations to help individuals establish a path toward financial stability
- Document all communications and account activities across multiple digital channels
- Maintain a high level of activity to meet daily goals and maximize your commission potential.
- You're a goal-oriented self-starter with a competitive mindset and a drive to succeed
Requirements
- Occasional local and/or international travel may also be required.
Skills
- You possess excellent verbal and written communication skills
Benefits
- We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, or other protected characteristics.
Company info
- Why Sentry Credit?
- Now, our story continues as we expand our team beyond Everett, WA and into Lenexa, KS; where we can partner more closely with TrueAccord as we revolutionize the debt resolution industry.
- We are looking for motivated individuals to help launch our Lenexa office branch opening July 27th.
- Most of the information we have is provided to us by you and/or collected as part of the employment process.
- Dedication to Diversity & Inclusion We are an
Equal opportunity
- equal opportunity employer.
This listing is sourced directly from TrueML's careers page and normalized into a canonical job model.