Sweetgreen

Operations Innovation & Implementation Manager

Los Angeles, CA · Senior

Sponsorship not specified$100k-$112kDetected 23 days ago

SQLData AnalysisProject ManagementSupply ChainCollaborationFood Science

About the role

This is a highly cross-functional role requiring equal parts strategic thinking, operational rigor, and collaborative instinct.

Own the end-to-end cross-functional market test lifecycle for new menu and core menu development - from equipment and smallware needs to test design and site selection through data analysis, readout, and go/no-go recommendations.
Lead field execution for menu tests in partnership with marketing, engineering, culinary, and operations
Build and maintain cross-functional project plans that align culinary, operations, marketing, supply chain, and engineering on test timelines and launch sequencing.
Develop and maintain menu test protocols, tracking tools, and post-test documentation to build institutional knowledge.
Partner with the operations and technology teams to build automation compatibility into menu development from day one, ensuring test learnings inform how items are designed, sequenced, and scaled.
Proven ability to manage complex, multi-stakeholder projects from inception through execution with minimal oversight.
Strong analytical skills - comfortable working with sales data, labor metrics, and operational dashboards to build a complete picture of test performance.
Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food.
As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement.
When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

Bachelor's in Business, Hospitality, Food Science, Operations, Culinary Management, or related field.
Experience with project management tools (Smartsheet, Asana, or equivalent).

Familiarity with automation or tech-enabled kitchen environments.
Exposure to ingredient sourcing or supply chain coordination.
What you'll get:
Complimentary greens
An opportunity to make a real impact on the people around you, both by growing them and by connecting them to real food
To live the sweetlife and celebrate your passion + purpose
fast-casual or high-growth food & beverage experience is preferred.
5+ years of experience in restaurant operations, consulting, strategy, innovation, operations services, project management, or product management required

This listing is sourced directly from Sweetgreen's careers page and normalized into a canonical job model.