Twilio careers

Senior Engineering Manager V&V Media

Remote - US · Senior

Sponsorship not specified$207k-$259kDetected 5 days ago

JavaRustC++Distributed SystemsBackend DevelopmentAWSCloud PlatformsVoIPLeadershipCommunication

About the role

As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding.
We use Artificial Intelligence (AI) to help make our hiring process efficient.

Responsibilities

Lead a team of senior engineers developing Twilio's next-generation media processing stack
Drive technical architecture decisions for low-latency, high-throughput media systems
Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
Build and evolve systems handling real-time media processing at scale
Own service performance metrics, reliability targets, and continuous improvement initiatives
Partner with engineering leaders to align media platform capabilities with broader Voice strategy

Requirements

Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply.
Experience managing complex technical tradeoffs between reliability, scalability, and feature development
Track record of successfully delivering critical infrastructure projects with significant technical complexity
Experience in improving developer velocity using AI tools
Strong knowledge of performance optimization, reliability engineering, and operational excellence
Excellent communication skills with ability to translate complex technical concepts across technical and non-technical audiences
Experience with at least one of: real-time communications systems, media processing, streaming technologies, or related fields
Experience with SIP, RTP/RTCP or other communications protocols
If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio.
We are always looking for people who will bring something new to the table!

Skills

Your career at Twilio is in your hands.
That said, every hiring decision is made by real Twilions!
See yourself at Twilio
About the job

Compensation

The estimated pay ranges for this role are as follows:
Based in Colorado, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C.: $207,200 - $259,000
Based in New York, New Jersey,: $219,360- $274,200
The successful candidate's starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location.

Benefits

Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more.
health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave.
This role may be eligible to participate in Twilio's equity plan and corporate bonus plan.

Company info

At Twilio, we're shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we're acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands.
We use Artificial Intelligence (AI) to help make our hiring process efficient. That said, every hiring decision is made by real Twilions!
Join the team as Twilio's next Senior Engineering Manager, Voice Media.
We're looking for an experienced, technically strong Engineering Manager to lead our Voice Media team.
You'll drive the technical strategy for core media infrastructure that powers Twilio's Voice services at global scale.
Your team will build robust systems processing billions of media streams while maintaining industry-leading reliability, quality, and performance.
This is a highly technical leadership role requiring deep systems expertise and a passion for real-time communications technology.
At Twilio, we're shaping the future of communications, all from the comfort of our homes.
We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences.
Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you're part of a vibrant team with diverse experiences making a global impact each day.

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This listing is sourced directly from Twilio careers's careers page and normalized into a canonical job model.