SailPoint
ServiceNow ITAM Architect
Remote (Canada) · Full-time
Sponsorship not specifiedDetected 30 days ago
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About the role
- This position will report directly to our Sr.
- The job is responsible for creating innovative solutions in a constantly-changing business environment, and ensuring solution delivery aligns to technical governance policies (in partnership with our ServiceNow architects).
Requirements
- The ServiceNow ITAM Architect will have at least 5 years of experience implementing, configuring, and managing the ServiceNow platform and have strong domain expertise in ITAM, and ITOM.
- This candidate should have a mastery of ServiceNow ITAM processes, have technical leadership experience in executing an enterprise asset strategy and possess proven ServiceNow ITAM implementation skills.
- Candidates must have hands on ServiceNow development experience building outcome-focused solutions for large-scale enterprise(s), aligned to leading practices.
- Come make your mark in a high energy environment at one of the most consistently highest rated "best places to work" in Austin over the past 13 years!
Compensation
- Benefits and Compensation listed vary based on the location of your employment and the nature of your employment with SailPoint.
Benefits
- As a part of the total compensation package, this role may be eligible for the SailPoint Corporate Bonus Plan or a role-specific commission, along with potential eligibility for equity participation.
- Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
- Health and wellness coverage: Medical, dental, and vision insurance
- Disability coverage: Short-term and long-term disability
- Life protection: Life insurance and Accidental Death & Dismemberment for employees, spouse, and children
- Time off benefits
Company info
- Performs access reviews, conducts compliance activities, and serves as delegate for administrative processes
- Collaborate with architects, product owners, and internal customers to understand requirements and deliver high-quality technical solutions on time.
- Use a systematic approach and a wide breadth of ServiceNow platform knowledge to troubleshoot, identify, and solve technical issues
- Utilize tools to regularly monitor and analyze system performance, perform regular maintenance, and proactively take corrective actions as necessary to ensure platform reliability
- Responsible for defining requirements, designing workflows, participating in all build/configuration, testing, and implementation activities, as well as analysis and troubleshooting to meet specifications of a project or service request
- Monitors and employs source code control techniques and configuration management to ensure configuration is consistent across development and production environments
- Ensure application meets SailPoint security standards and best practices
- Investigate and advise on new features released by ServiceNow and what impact they could have on current processes
- Use scripting tools and ServiceNow functionality to create scripts that automate repetitive tasks
- Tailor user interfaces to improve the overall user experience of ServiceNow, leveraging UI builder and custom HTML/CSS/Javascript when necessary
- At least 5 years hands on experience with ServiceNow development and administration with a focus on the ITAM domain
- Proven experience in implementing CMDB/CSDM, ServiceNow Discovery, HAM and SAM
- Current implementation specialist certifications for ServiceNow Discovery, HAM, and/or SAM, along with a System Administrator certification
- Strong ITIL methodology competency
Equal opportunity
- equal opportunity employer, and we welcome all qualified candidates to apply to join our team.
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This listing is sourced directly from SailPoint's careers page and normalized into a canonical job model.