Doc Go
TMO Dispatcher
New York City, NY · Full-time
Sponsorship not specified$20k-$25kDetected 8 days ago
LogisticsCustomer SupportClinical TrialsPatient CareLeadershipCommunicationMentoringTransportation Management
About the role
- TMO Dispatcher s may be asked to work days, nights, weekends, and holidays as needed.
- About the Mount Sinai TMO: The Mount Sinai Hospital Transportation Management Office works 24 hours a day, every day of the year to bring patients to and from needed medical care.
- DocGo disrupts the traditional four-wall healthcare system by providing high quality, highly affordable care to patients where and when they need it.
Responsibilities
- Billing Support: Collect patient billing information and ensure accurate documentation of prebilling activities
- Team Support: Act as a resource for colleagues and assist with operational needs
Requirements
- Ability to multitask and prioritize tasks effectively
- Ability to work both independently and collaboratively in a team environment
- Perform other duties as required/assigned.
Nice to have
- NIMS IS 100, 200, 700, 800 (must be willing to obtain, if hired)
- Transportation dispatch experience preferred (EMS dispatch preferred)
- Strong geographical knowledge of service areas
- Ability to remain calm and composed in high-pressure situations
- Proficiency in typing (40-45 WPM) and data entry
- Familiarity with computer-aided dispatch (CAD) software
- EEO/AAP Statement: DocGo is an equal opportunity employer.
- We acknowledge and honor the fundamental value and dignity of all individuals.
Compensation
- $20k-$25k
Benefits
- Referral Bonus when recommending a full-time candidate that is hired of up to $1,500.
- 401K, Medical, Dental & Vision Insurance (with company contribution), paid time off for full-time employees.
- The Mount Sinai Hospital Transportation Management Office works 24 hours a day, every day of the year to bring patients to and from needed medical care.
- TMO dispatchers work within the Mount Sinai Transportation Services Department collaboratively with health system leadership to maintain efficient patient flow for discharges and appointments requiring transportation.
- Customer Service: Provide courteous, professional service to medical facilities, the public, and fellow EMS staff
- Ambulnz by DocGo is leading the proactive healthcare revolution with an innovative care delivery platform that includes mobile health services, population health, remote patient monitoring, and ambulance services.
- With Mobile Health, DocGo empowers the full promise and potential of telehealth by facilitating healthcare treatment, in tandem with a remote physician, in the comfort of a patient's home or workplace.
Equal opportunity
- DocGo is an equal opportunity employer.
- The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position.
- As the nature of business demands change so, too, may the essential functions of the position.
- We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
This listing is sourced directly from Doc Go's careers page and normalized into a canonical job model.