GetYourGuide

GetYourGuide

Account Manager (North America)

New York

Sponsorship not specifiedDetected 22 days ago
RESTComputer VisionSalesAccount ManagementCustomer SuccessCommunicationProblem Solving

About the role

  • Change the way the world travels Since 2009, GetYourGuide has been connecting travelers with the experiences they'll talk about for the rest of their lives.
  • From skip-the-line access to iconic landmarks to once-in-a-lifetime adventures with local experts, we've helped millions of people in over 12,000 cities discover what makes a destination truly worth visiting.
  • Our global marketplace is home to more than 200,000 activities across 50,000 experience creators, and we're just getting started.

Responsibilities

  • Manage and grow a book of business consisting of mid-market supplier accounts (tours, activities, and experience providers), understand your assigned market(s), and hit your performance targets
  • Partner with internal teams to identify roadblocks, troubleshoot connectivity issues, and escalate tactfully to provide a world-class supplier experience
  • Strong communication skills and the ability to build trust with partners quickly
  • Passion for shaping the future of sales and partner success in the age of AI.
  • You thrive in fast-paced environments, using available resources to build and scale efficiently

Requirements

  • 2 to 3 years of experience in Account Management or Customer Success, ideally in tech or a marketplace environment

Compensation

  • Employee Assistance Program (EAP)
  • Family and Friends Discount
  • Contribution toward foreign Language classes
  • 1,000 Euro per year
  • Maven Family Planning

Benefits

  • Empower your accounts for success through education, resources, and enablement and become their go-to partner at GetYourGuide for growth and strategy to drive long-term retention
  • Our commitment is that every qualified person will be evaluated according to their skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.

This listing is sourced directly from GetYourGuide's careers page and normalized into a canonical job model.