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Manager, Care & Enrichment

Pawling, NY

Sponsorship not specified$68k-$73kDetected 29 days ago

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About the role

Summary: Are you passionate about helping animals in need and eager to advance the field of animal welfare?
Do you thrive in a dynamic, complex, highly collaborative environment?
If so, the role of Manager, Care & Enrichment at the ASPCA's new Recovery & Rehabilitation Center (R&R Center) in Pawling, NY might be right for you!

Responsibilities

The individual in this role is responsible for overseeing the R&R Center's team of Care & Enrichment Technicians (CETs), developing, implementing and overseeing daily monitoring processes, meticulous data collection, and ample and open communication within and between teams.
Maintains working knowledge of all Care & Enrichment daily protocols, working with the Senior Director, Operations, Senior Manager and Managers, Care & Enrichment to ensure protocols are clear, concise, and up-to-date
Maintains working knowledge of all relevant regulatory requirements, and keeps accurate records of compliance activities
Arrange daily animal care and enrichment tasks to optimize workflow and ensure efficiency
Provide consistent floor management throughout the day, supporting Care & Enrichment Technicians with hands-on guidance and assisting with daily tasks whenever needed to maintain smooth operations and high-quality care.
Assist in training and overseeing volunteers as they perform animal related tasks, particularly when directly handling animals, and communicating respect and gratitude for volunteer support
Collaborate with behavior and veterinary team members, working together to ensure open and ample communication, excellent care, and close monitoring of every animal in the shelter
Perform repeated daily checks of animal holding areas, spot cleaning, feeding, watering, and providing enrichment as the need arises, or appropriately delegating the same
Hold team huddles at regular intervals throughout the day to determine progress on tasks, who needs additional support, and shape the remainder of the day accordingly
Develop, implement, and execute strategies to keep animal care and enrichment equipment and supplies organized, efficiently located, and in good repair

Requirements

Valid driver's license and ability to pass a motor vehicle history check demonstrating safe driving
Freely and generously shares knowledge, skills, and expertise with others
Demonstrates genuine interest in the thoughts, ideas, and expertise of others
Ability to set a clear direction and inspire others to work towards shared goals
Ability to work in a physically demanding environment that requires standing, walking, bending, squatting, and/or kneeling for extended periods of time
Ability to lift and carry animals (50 pounds unassisted, 100 pounds with assistance) and equipment, such as food bags, bedding, and cleaning supplies
Comfort and ability to handle and restrain animals safely and humanely, particularly in stressful situations

Nice to have

Fluent in the use of MS Word, Excel, PowerPoint a plus
Familiarity with shelter software systems or Salesforce a plus
Familiarity with Airtable or project management system a plus

Compensation

Starting pay for the successful applicant will depend on a variety of factors, including but not limited to education, training, experience, location, business needs, internal equity, market demands or budgeted amount for the role.
The target hiring range is for new hire offers only, and staff compensation may increase beyond the maximum hiring range based on performance over time.
The expected hiring salary range for this role is set forth below and may be modified in the future.
The target hiring range for this role is $68,000 - $73,000 annually

Benefits

Our comprehensive benefits package helps ensure you can live a rewarding life at work and at home.
Our benefits include, but are not limited to:
Affordable health coverage, including medical, employer-paid dental, and optional vision coverage.
For more information on our benefits offerings, visit our website.
Compensation and Benefits:
Ability to work a flexible schedule, including days, evenings, weekends, and holidays as program needs determine is required.
Monitor the inventory and conditions of animal care and enrichment supplies, requesting additional supplies before stock is depleted

Company info

The R&R Center in Pawling, NY, is a unique program dedicated to providing integrated sheltering, behavioral, and medical care for canine victims of cruelty.
The R&R Center team works closely with ASPCA teams in New York City to help animals rescued in partnership with the NYPD.
The successful candidate for this role has strong organizational and leadership skills, a positive attitude, and is a model of resilience and adaptability.
The Manager, Care & Enrichment is highly collaborative, continually working with colleagues in behavior and veterinary to ensure each animal has holistic and individualized care.
The Manager, Care & Enrichment reports directly to the Senior Manager, Care & Enrichment and has 8-9 direct reports.
Where & When You're Work:
This position is an on-site role and reports to the Recovery & Rehabilitation Center in Pawling, NY.
Set schedule will be established within the hours of 7am-7pm including at least one weekend day. Ability to work a flexible schedule, including days, evenings, weekends, and holidays as program needs determine is required. Schedules are subject to change at the sole discretion of the ASPCA.
Ability and willingness to travel up to 10% of the time
What You'll Get:
Compensation and

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