Amount
Production Support Engineer - Non-Day Shift Hours
Chicago, IL
Stay score
odds of building a lasting career here
Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →H-1B wage level
the lottery is wage-weighted — each level is one more entry
The bottom of this range ($80,000) is below the Level I prevailing wage of $92,789. An H-1B cannot be filed below the prevailing wage, so an offer at the floor of this band could not be sponsored as posted.
DOL prevailing wage, 2026-27 wage year · Software Developers (15-1252) · Chicago-Naperville-Elgin, IL-IN. Wage level is derived by USCIS from the offered wage, occupation and worksite; the occupation shown is inferred from the job title.
Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 80%
Files H-1B transfers
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
Community outcomes
No reports yet — be the first to help the next applicant.
About the role
- With built-in fraud orchestration and risk management, FIS® Amount™ enables financial institutions to control risk across any product while optimizing performance and enhancing security.
- Our technology powers the world's economy and our teams bring innovation to life.
- If you're ready to start learning, growing and making an impact with a career in fintech, we'd like to know: Are you FIS?
Responsibilities
- Drive incident resolution and lead conversations with cross-functional groups.
- Compilation of metrics on a weekly and monthly basis. Maintain dashboards for service incidents and ad hoc reporting as requested
- You thrive being a self-starter, who can lead others during stressful situations
- This role supports our 24/7 staffing model with working hours of 4:00 PM-11:00 PM CST or 11:00 PM-7:00 AM CST.
Requirements
- Oversee a technical bridge, if required.
- Experience with Postman, AI, and agents
- 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
- Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)
- Remote role; candidate must be located in the U.S.
Compensation
- $80,000-$90,000 base salary
Benefits
- Bonus: Experience with Jenkins, Argo, Vault, and Coralogix
Visa & Work Authorization
- Current and future sponsorship not available for this position
This listing is sourced directly from Amount's careers page and normalized into a canonical job model.