Kong
Staff Solutions Architect
California, United States · Staff+
Sponsorship not specified$10k-$25kDetected 90 days ago
PythonJavaAWSGCPAzureKubernetesLinuxDevOpsCustomer SuccessLeadershipCommunication
About the role
- Join the global API and AI governance leader in the Artificial Intelligence era!
- API traffic now outnumbers human traffic online, and a large part of that is driven by the Kong platform, the world's most popular API gateway.
- We are seeking a Staff Solutions Architect to join the growing Professional Services team at Kong, maker of the world's most popular API gateway.
Responsibilities
- Lead customer discussions, driving outcome-based professional services and provide technical thought leadership across the customer adoption journey.
- Have the opportunity to build re-usable tools, author technical documentation, white papers, reference architecture, blogs, and design patterns based on customer experiences.
- 8+ years in customer-facing technical roles (professional services/product support).
- Experience building infrastructure with VMs or Kubernetes containers.
Requirements
- Strong desire and proven ability to solve hard technical problems with minimal supervision.
Nice to have
- Hands-on implementation of API gateways/integrations.
- Understanding of the API governance lifecycle.
- Knowledge of DevOps, Security, and Networking fundamentals.
- Proficiency in Linux, Cloud, and Development tooling.
- Kubernetes proficiency.
- Experience with major cloud providers (GCP, AWS, Azure).
- Application development experience (preferred).
- Prior experience in Open Source, API Management, Middleware, or SaaS software companies.
Skills
- For more information, visit www.konghq.com http://www.konghq.com.
Compensation
- Growth of your career and equity rewards in addition to a strong cash compensation, great benefits, and contribute to an outstanding collaborative culture of COURAGE.
Benefits
- Growth of your career and equity rewards in addition to a strong cash compensation, great benefits, and contribute to an outstanding collaborative culture of COURAGE.
Company info
- As a Staff Solutions Architect, you will be responsible for leading and guiding our customers through their technical and innovation journey with Kong, ensuring the utmost value from our products.
- You'll serve as a technical guru and advisor to our enterprise customers, consulting with their teams through the architecture, implementation, and deployment of Kong technology and setting them up for long-term success.
- Working at Kong is a unique opportunity to make a massive impact on Fortune 50/500 customers and modernize their mission critical systems into the AI era.
- The impact of high growth, impact on accelerated innovation using AI-enabled connectivity, and impact on customers.
- We are a culture that promotes personal growth and offers flexible career pathways.
- Help customers with API and AI governance lifecycle journeys.
- Engage with customers on projects, guiding them through the installation and implementation of Kong solutions in their chosen environment - hyperscalers, hybrid or on-prem.
- Collaborate internally with product engineering, customer success, and account teams to ensure our customers are getting the most value out of their Kong investment.
- Nobody checks every box - we're looking for candidates that are particularly strong in a few areas, and have some interest and capabilities in others.
Visa & Work Authorization
- For this role, we are looking for a US Citizen who can support Government/Public Sector Customers
This listing is sourced directly from Kong's careers page and normalized into a canonical job model.