BYD
Technical Training Manager
Pasadena, CA · Mid · Full-time
Sponsorship not specified$100k-$120kDetected 124 days ago
ExcelCustomer SupportLeadershipCommunicationPublic SpeakingMicrosoft Office
About the role
- Management retains the discretion of adding or changing the duties of the position at any time.
- TRAVEL - Travel is expected for this position.
- The employee must occasionally lift and/or move up to 50 pounds.
Responsibilities
- Develop technical training courses for all levels (beginner, intermediate and advanced), training programs and materials including outlines, text, handouts, hands on exercises and training evaluations.
- Manage all customer queries regarding training and resolve issues in coordination with the relevant departments.
- Monitor and manage expenses within the allotted budget.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
Requirements
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
- While performing the duties of this Job, the employee is regularly required to sit
- The employee is frequently required to reach with hands and arms.
- The employee is occasionally required to stand
- Proven work experience (3 years) as a Technical Training Manager or similar role.
- Ability to travel.
- Proficiency in MS Office (Outlook, Word, Excel).
- While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel and talk or hear.
- The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl.
- Excellent customer service skills.
- Strong leadership.
- Results-orientated and able to work in different environmental conditions.
- Experience in developing technical course content.
- Knowledge of web-based learning platforms and modern educational techniques
- Excellent communication skills with the ability to explain technical terms using simple language.
- Additional certification in training (e.g., Certified Technical Trainer) is a plus. BYD North America
- Type: Full-time
- Salary: $100-$120K per year
Nice to have
- Additional certification in training (e.g., Certified Technical Trainer) is a plus.
- BYD North America
Compensation
- $100-$120K per year
Benefits
- Dental insurance
- Health insurance
- Health savings account
- Vision insurance
- Schedule in-house educational sessions.
- Gather feedback from trainees and instructors and recommend suggestions to the learning process.
Company info
- Acting as the main point of communication regarding training and requirements between customers and Customer Service Department.
This listing is sourced directly from BYD's careers page and normalized into a canonical job model.