HSS
Care Coordination Associate I
New York, NY · Full-time
Sponsorship not specified$27k-$41kDetected 1 day ago
Outbound SalesCustomer SupportCommunication
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
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About the role
- How you move is why we're here. ® Now more than ever.
- Get back to what you need and love to do.
- Now more than ever, our guiding principles are helping us in our search for exceptional talent - candidates who align with our unique workplace culture and who want to maximize the abundant opportunities for growth and success.
Responsibilities
- Triage incoming phone calls, create referrals, and schedule appointments.
- Manage a high volume of inbound and outbound calls efficiently.
- Document and close cases in Salesforce.
- Obtain and accurately document patient demographics.
Requirements
- Skills - Required
Skills
- Required
- Strong customer service and communication skills.
- Ability to work with various healthcare-specific software programs.
- Strong computer skills, with proficiency in office automation tools.
- Ability to work effectively in a fast-paced environment.
- Knowledge of insurance and revenue cycle processes.
- Familiarity with medical terminology.
- Understanding of scheduling parameters.
- Positive, professional attitude toward assignments and colleagues.
- Superior written and oral communication skills.
Compensation
- The base pay scale for this position is $26.65 - $40.87.
- The salary of the finalist selected for this role will be determined based on various factors, including but not limited to: scope of role, level of experience, education, accomplishments, internal equity, budget, and subject to Fair Market Value evaluation.
- The hiring range listed is a good faith determination of potential compensation at the time of this job advertisement and may be modified in the future.
Benefits
- Associate degree or equivalent combination of education and experience.
- 1 year experience in healthcare or a related customer service field.
Company info
- Working with colleagues who love what they do and are deeply committed to our Mission, you too can be part of our transformation across the enterprise.
This listing is sourced directly from HSS's careers page and normalized into a canonical job model.