Ccc Intelligent Solutions Inc.
OEM Network Specialist
Cerritos, Los Angeles County · Mid
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Green-card filing pattern in this occupation
Green-card follow-through: 54%
Reported a layoff in this occupation
Files H-1B transfers
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About the role
- This position is embedded into the customer organization with regular presence on-site as specified by the customer, located in Costa Mesa.
Responsibilities
- Develop and execute service strategies aligned to client goals and measurable outcomes
- Drive customer retention, satisfaction, and adoption of CCC products and services
- Partner with OEM Account Director & Manager to identify and support expansion and upsell opportunities
- Develop and maintain executive-ready reporting that highlights progress, value realization, and ROI
- Partner with Product and Technology teams to advocate for client needs and provide input on enhancements, roadmap priorities, and workflow improvements
- Supports new program rollouts/launches in conjunction with Product and other cross-functional teams.
Requirements
- Demonstrated track record of running analytics on complex data sets and presentations of results to internal and external audiences at various degrees of seniority.
- Knowledge of business process or workflow solutions
- Technical aptitude and product platform expertise
Nice to have
- CCC Intelligent Solutions Inc. (CCC) is a leading cloud platform for the multi-trillion-dollar insurance economy, creating intelligent experiences for insurers, repairers, automakers, part suppliers, and more.
- We're pushing boundaries with innovative AI solutions that simplify and enhance the claims and repair journey.
- Through purposeful innovation and the strength of its connections, CCC technologies empower the people and industry relied upon to keep lives moving forward when it matters most.
- Learn more about CCC at www.cccis.com.
- Works cross-functionally with CCC account team to ensure key tasks are being managed successfully.
- Bachelor's degree preferred or equivalent relevant experience
- OEM or OEM Dealer exposure/experience a plus
Compensation
- $79k-$95k
Benefits
- Annual Incentive Plan Performance Bonus
- Comprehensive health insurance
- Tuition Reimbursement
- Wellness Programs
- Stock Purchase Plan options
- Receives OEM issues, conducts research to clarify and resolve issues, and communicates resolution to the customer support team for ongoing educational purposes and improved customer support.
Company info
- At CCC, we're making life just work by empowering more than 35,000 businesses with industry-leading technology to get drivers back on the road and to health quickly and seamlessly.
- Our team is defined by our values of Integrity, Customer-Focus, Innovation, Inclusion & Diversity, Tenacity, and Connection.
- We are committed to providing opportunities for our people to make real-life impacts, advance in their careers, and contribute to CCC's success.
- The OEM Network Specialist acts as a consultative partner to Original Equipment Manufacturer (OEM) customers to ensure a positive experience by maximizing the value and benefit of CCC's OEM NET products and services.
This listing is sourced directly from Ccc Intelligent Solutions Inc.'s careers page and normalized into a canonical job model.