Cardamom Health

Epic Willow Analyst

Remote (United States)

Sponsorship not specifiedDetected 20 days ago

Machine LearningEpicEHR/EMRPharmacy PracticeCommunication

About the role

We're looking for an experienced Epic Willow Analyst to join our Managed Services team.
This is a full‑time role, and we're open to both Willow Inpatient and Willow Ambulatory backgrounds.
As part of our Managed Services expansion, you'll play a key role in stabilizing, enhancing, and supporting Willow workflows while partnering closely with clinical and technical stakeholders.

Support the strategic direction and execution of client work related to Epic Willow, ensuring strong coordination between internal teams and client stakeholders.
Provide advanced application support, leveraging your Willow expertise to improve system performance, workflow efficiency, and end‑user experience.
Participate in the analysis, design, build, and optimization of Willow Inpatient or Ambulatory workflows.
Troubleshoot complex issues, perform root‑cause analysis, and recommend solutions that improve system stability and clinical usability.
Maintain clear documentation of build, workflows, and processes to support both internal teams and client users.
Contribute to internal knowledge bases, documentation, and training materials to support consistency across the Managed Services team.
Assist with change control processes, ensuring smooth migration of build and adherence to internal standards.
Support ad hoc initiatives, enhancements, and optimization efforts across the Willow application suite.
3-5+ years of hands‑on Epic application experience, including build, support, or optimization.
You'll support a growing portfolio of clients by providing high‑quality application support, optimization, and ongoing maintenance within a team‑based, collaborative environment.

Epic Willow Inpatient or Willow Ambulatory certification (required).
Strong understanding of medication workflows, pharmacy operations, and clinical integration points.
Qualifications Epic Willow Inpatient or Willow Ambulatory certification (required).

About Cardamom The next evolution of healthcare requires flexible, agile teams to deliver high-tech, results-based solutions and support.
Cardamom is cultivating a multidisciplinary team of exceptional individuals with diverse skills and experiences in healthcare - data, analytics, AI, and EHR application experts.
Our team of data scientists, machine learning engineers, revenue cycle professionals, and certified application specialists would love for you to join us.

We are also passionate about growing the careers of those who may have little or no experience in these fields when the opportunity arises.
About the Role We're looking for an experienced Epic Willow Analyst to join our Managed Services team.

This listing is sourced directly from Cardamom Health's careers page and normalized into a canonical job model.