Comcast

Comcast

Residential Installation & Service Technician

FL - Jacksonville, 5934 Richard St · Junior · Contract

Sponsorship not specifiedDetected 2 days ago
CommunicationProblem SolvingCritical ThinkingAdaptability

About the role

  • Responsible for broadband installation and troubleshooting activities for voice, video and data services.
  • Completes field assessments, meets/exceeds company standards/metrics and completes necessary certifications and education for current role and for consideration for advancement to the next level.
  • Works on straight forward tasks using established procedures.

Responsibilities

  • Install and support basic home networks using coaxial cable, Ethernet, and Wi‑Fi technology based on customer needs.
  • Drive a company vehicle safely and maintain a valid driver's license.
  • Perform residential installations, service changes, and disconnects while following safe work practices, company procedures, and applicable electrical and safety codes.
  • Accurately document completed work and update customer accounts using digital tools.
  • Lift and carry equipment weighing 70 pounds or more; work in crawl spaces or attics; and perform duties near electrical sources.
  • Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
  • Drive results and growth.
  • Support a culture of inclusion in how you work and lead.
  • We drive innovation to create the world's best entertainment and online experiences.

Requirements

  • Continued employment is contingent upon achieving required training, certifications and safety requirements.
  • Verify service quality using required testing tools and make adjustments to deliver reliable performance.
  • Work at heights up to 26 ft. on ladders, roofs, poles, or bucket trucks as required.
  • Complete required training, certifications, background checks, and licensing within defined timeframes.

Nice to have

  • Compensation: $20/hour, plus quarterly bonuses and paid training.

Skills

  • Compensation
  • Base Pay: $20.00
  • The application window is 30 days from the date job is posted, unless the number of applicants requires it to close sooner or later.
  • Education
  • High School Diploma / GED
  • Certifications (if applicable)
  • Relevant Work Experience

Compensation

  • Compensation: $20/hour, plus quarterly bonuses and paid training.

Benefits

  • If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.
  • Comprehensive benefits are effective on Day 1 and include health, dental, and vision coverage, paid time off, company‑observed holidays, and discounted cable services.
  • Maintain, clean, and stock assigned vehicle, tools, and equipment; report safety concerns, incidents, or vehicle issues promptly.

Company info

  • In this role, you will work directly in customers' homes and neighborhoods to install new services, restore connectivity, and ensure a positive customer experience.
  • Educate customers on products, services, equipment use, and setting appropriate expectations.
  • Communicate clearly and professionally with customers, supervisors, and coworkers.
  • We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day.

Equal opportunity

  • Comcast is an equal opportunity workplace.
Apply directly at Comcast →Create a free account for alerts like thisView Comcast immigration profile

This listing is sourced directly from Comcast's careers page and normalized into a canonical job model.