Indian River State College

Indian River State College

Technology Support Specialist

Fort Pierce, FL

Sponsorship not specifiedDetected 6 days ago
iOSCustomer SupportCiscoVoIPLeadershipCommunicationCollaborationTime ManagementMicrosoft Office

About the role

  • Resolves assigned computer hardware and software problems in a timely manner (remotely, on-site, or over the phone).
  • Configures student loaner laptops; image, configures, and upgrades teacher workstations.
  • Researches and recommends the implementation of new technology products and techniques.

Responsibilities

  • Installs, configures, and maintains client hardware, software, networking, and telecommunications.
  • Configures and supports mobile devices--Apple support; iPad; and Apple phone.
  • Completes basic network outlet testing and configuration to support network devices.
  • Maintains documentation related to specialized procedures, applications, or system configurations.
  • Maintains accurate and timely inventory of hardware and software assets within Service Desk.
  • Travel to other College campuses for IT support as needed
  • Under minimal supervision, provides timely support to end-users through Service Desk.
  • Additionally, all employees of the College are expected to maintain professional standards of communication, able to learn and apply new technology, and abide by all policies and procedures.

Requirements

  • Associate Degree in Computer Science or a related field
  • Knowledge of AV technologies and teleconference systems.
  • Knowledge of computer networking technologies and how to install, configure, and troubleshoot hardware and software in computing systems.
  • Knowledge and use of Active directory, Cisco Switch networking, and port activation processes.
  • Ability to gather and analyze information, be patient, be accurate and detailed, operate in a fast-paced environment, and work independently as well as with others.

Skills

  • $20.68/hour | Exact compensation may vary based on skills, experience and education | Open until filled
  • Skill in organizing, time management, prioritizing, solving problems, and effectively using resources.
  • Skill in working with Apple iOS, Microsoft Office, and Windows-based applications such as Workday.

Compensation

  • Compensation and Application Deadline

Benefits

  • We are committed to supporting the well-being and professional growth of our employees through a comprehensive and competitive benefits package:
  • Health & Wellness: Medical, dental, and vision coverage
  • flexible spending accounts
  • life insurance
  • Affordable Coverage: PPO and HMO options starting at approximately $50/month for individual coverage and $180/month for family coverage
  • Retirement Security: Florida Retirement System (FRS) participation, plus optional tax-deferred annuities and Roth 403(b) plans
  • Work-Life Balance: Generous paid vacation, personal, and sick leave
  • Perks & Discounts: Reduced rates on services and access to local attraction discounts

Company info

  • Indian River State College is a leading public institution on Florida's Treasure Coast, serving students across multiple campuses in four counties. We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs that meet the needs of our region.
  • At The River, we believe every student's and every employee's story matters. We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.
  • With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success. Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.
  • Why Join The River
  • When you join Indian River State College, you become part of a collaborative and mission-driven community where your work makes a meaningful impact.
  • Here, your role is more than a job; it's an opportunity to shape futures, support student success, and contribute to a college that is changing lives every day.
  • Indian River State College is a leading public institution on Florida's Treasure Coast, serving students across multiple campuses in four counties.
  • We are committed to academic excellence, innovation, and community engagement, offering associate and bachelor's degrees, workforce training, and continuing education programs that meet the needs of our region.
  • At The River, we believe every student's and every employee's story matters.
  • We value the diverse perspectives, experiences, and talents that come together across our campuses, creating a learning environment and workplace that is supportive, inclusive, and inspiring.
  • With flexible learning options online, on campus, and hybrid, we meet students where they are and prepare them for real-world success.
  • Programs like the Promise Program expand access by providing eligible students with tuition-free opportunities, ensuring every learner has the chance to thrive.
  • What We Offer
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This listing is sourced directly from Indian River State College's careers page and normalized into a canonical job model.