Foreign Affairs Auto

Foreign Affairs Auto

Service Concierge

West Palm Beach, US

Sponsorship not specified$65k-$70kDetected 299 days ago
LogisticsCommunication

About the role

  • Come & join our award-winning service team.
  • We have proudly earned the highest customer ratings of any independent repair shop in South Florida and this only made possible by the people who work with us!
  • Come & Join our Team Do you thrive on hospitality, urgency, and taking care of people?

Responsibilities

  • you'll handle calls, texts, and check-ins with urgency, convert conversations into appointments, and support Advisors with warranty claims and declined service follow-ups.
  • It's designed for someone who wants to grow into a Service Advisor role - or an experienced industry professional who wants to stay connected to customers without the full pressure of an SA desk.
  • Manage all digital communication (texts, updates, status messages) to keep customers informed and engaged.
  • Perform detailed vehicle check-in inspections including photos, mileage, and condition.

Compensation

  • $65,000-$80,000+ (with benefits)

Benefits

  • 100% Company Paid Health Insurance
  • Support Service Advisors as backup when they are out on PTO, overflow, or during peak demand.
  • Monday-Friday, 8-5 (no weekends) 21 paid days off every year (PTO, holidays, sick days, and even your birthday!) Clear growth path to Service Advisor and beyond!

Company info

  • Call back customers on declined services to maximize approvals and strengthen retention.
  • What we are looking for?

This listing is sourced directly from Foreign Affairs Auto's careers page and normalized into a canonical job model.