Allstate

Allstate

Property Adjuster - Catastrophe Virtual Estimating

USA - TX (Remote)

No sponsorship$56k-$115kDetected 5 days ago
NegotiationCustomer SupportCommunicationCollaborationCritical ThinkingMentoringClaims Management

About the role

  • At Allstate, great things happen when our people work together to protect families and their belongings from life's uncertainties.
  • Job Description This job is responsible for investigating, negotiating and settling complex property damage and liability insurance claims.
  • The consultant uses high resolution photographs provided by virtual imagery solutions to identify damages and write a damage estimate from a virtual setting.

Responsibilities

  • Customer Service Expert - Live into Allstate's Claims Culture by caring, empowering, and restoring. You'll lead with empathy and be a compassionate, clear, and committed partner in each property claim.
  • Using data and analytics to support decision-making.
  • You'll lead with empathy and be a compassionate, clear, and committed partner in each property claim.
  • Ability to work independently and manage time efficiently in a virtual environment.

Requirements

  • At least 3+ years Property Field Claims Experience
  • Familiarity with Xactimate and other virtual assessment tools.
  • No travel required
  • You're a Great Match If You Have:
  • The candidate(s) offered this position will be required to submit to a background investigation.
  • When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating.
  • Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.

Skills

  • Claims Processing, Decision Making, Estimatics, Policy Interpretation, Property Claims, Xactimate, Xactimate Estimating
  • Compensation
  • One that takes your skills and pushes them to the next level.
  • Allstate generally does not sponsor individuals for employment-based visas for this position.
  • For jobs in San Francisco, please click " here " for information regarding the San Francisco Fair Chance Ordinance.
  • For jobs in Los Angeles, please click " here " for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance.
  • To view the "EEO Know Your Rights" poster click " here ".
  • To view the FMLA poster, click " here ".
  • This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint.
  • It is the Company's policy to employ the best qualified individuals available for all jobs.
  • Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.

Compensation

  • Base compensation offered for this role is $56,000 - $115,000 and is based on experience and qualifications.
  • This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment.

Benefits

  • Investigator - Confidently and independently investigate property claims, perform detailed damage reviews, and interpret policies to determine coverage.
  • Reviewing policies and explaining coverage and estimates to customers.
  • Investigating and verifying moderately to occasionally complex coverage and policy information.
  • Strong analytical skills to assess damages and determine coverage.

Company info

  • Effective Communicator - Use phone, email, and video chat to guide customers through a fast, fair, and easy claims process. Tailor communication to customer preferences and keep them updated.
  • Negotiator - Evaluate and negotiate claim settlements with customers, vendors, third-party carriers, and claimants, using sound legal and business practices-even in challenging or complex situations.
  • Communicating empathetically and guiding customers through the claims process.

Visa & Work Authorization

  • Allstate generally does not sponsor individuals for employment-based visas for this position

This listing is sourced directly from Allstate's careers page and normalized into a canonical job model.