Plaud.ai

Senior Community Engagement Specialist - San Francisco

San Francisco, CA · Senior · Full-time

Sponsorship not specified$140k-$185kDetected 147 days ago

NLPComplianceUX ResearchPro ToolsHIPAAResearchCollaboration

About the role

Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human-AI intelligence through a hardware-software combination.
With full ISO 27001, ISO 27701, SOC 2, GDPR, EN18031, and HIPAA compliances, Plaud is committed to the highest standards of data security and privacy protection.

Identify community members who naturally support Plaud-sharing templates and workflows, and advocating in unintended spaces-and build a relationship-based advocate ecosystem rooted in genuine connection, not recruitment.
Identify community activation opportunities before they're on anyone's roadmap - a hackathon, a build challenge, a creator collab, an offline moment - own them from concept to execution, and ship them while the window is still open.
Build infrastructure to enable contributions by establishing systems for submission, quality, distribution, and recognition. This turns individual templates into community standards and invites new contributors to improve.
Own the user research pipeline as a live, direct channel into Plaud's most invested users - relationships maintained consistently enough that when Product needs to activate it, the answer is days, not weeks.
You spot organic advocates before they have a follower count worth noticing - by the quality of what they're building and the credibility of others' responses to them.

You have 3-5 years in community, creator programs, or ecosystem roles - and at least one thing you built from zero, figured out as you went, and made repeatable.
You know exactly why some community-created content travels and other content sits untouched - and you've built systems, not just instincts, around closing that gap.

Plaud is a bootstrapped, skyrocketing, profitable company with a $250M revenue run rate achieved in just three years.
Define the next-gen paradigm for human-AI interaction.
Work with passionate teammates who value innovation, collaboration, and customer success.
Grow your career in a culture that champions continuous learning and fast career development.
Market-competitive compensation, global exposure, and a vibrant, creativity-fueled work atmosphere.

Competitive Compensation $140K-$185K base salary+performance bonus+Equity.
Team & Culture Annual company offsites, team events, and a culture that values craftsmanship, ownership, and velocity.

Meaningful Ownership An Employee Stock Ownership Plan (ESOP) that gives a real stake in Plaud's long-term success.
Competitive Compensation $140K-$185K base salary+performance bonus+Equity.

Listen closely enough to know when the community is telling us something important, synthesize it into something a cross-functional team can act on, and follow through until it actually changes a decision.

This listing is sourced directly from Plaud.ai's careers page and normalized into a canonical job model.