Pebl

Senior Customer Onboarding Specialist (HR)

Toronto, Ontario · Senior

Sponsorship not specifiedDetected 11 days ago

Project ManagementOnboardingLeadershipCommunicationOrganizational Skills

About the role

Purpose in Every Position Pebl puts a world of talent at your fingertips.
Backed by more than a decade of compliance leadership and local expertise, Pebl helps businesses move fast, stay compliant, and scale with confidence.
With Pebl, companies everywhere can hire great talent anywhere.

Build strong client relationships by understanding each customer's broader business goals and supporting a seamless experience across the full client lifecycle
Lead client onboarding sessions, setting clear expectations on process, timelines, roles, and onboarding approach
Partner with clients on country rollout strategy and sequencing, helping prioritize markets for efficient global expansion
Act as a product expert, guiding clients through Pebl's platform and enabling them to confidently manage their global workforce
Maintain clear visibility into onboarding progress, proactively communicating updates, risks, and next steps
Collaborate across Sales, Onboarding, Customer Experience, Product, Finance, and other cross-functional teams to deliver a seamless and frictionless onboarding experience
Support client expansion into new countries and high-volume hiring, ensuring consistency and scalability of onboarding processes
Strong ability to manage multiple stakeholders and workstreams simultaneously
Excellent communication and client-facing skills, with the ability to build trust and guide conversations

Experience in HR, global mobility, payroll, or workforce operations is a plus, but not required

Support benefits benchmarking and alignment, helping clients understand statutory versus market practices and make informed decisions

This listing is sourced directly from Pebl's careers page and normalized into a canonical job model.