Places for People

Places for People

Client Access Representative

Columbia, MO · Full-time

Sponsorship not specifiedDetected 6 days ago
ComplianceCustomer SupportHIPAALeadershipCommunicationOrganizational SkillsMicrosoft Office

About the role

  • Are you a highly skilled customer service representative looking to make a positive impact in your community?
  • Join our team at Brightli as a Client Access Representative!
  • This location experiences a high volume of walk-in patients as well as a significant number of incoming phone calls, requiring strong customer service and multitasking skills.

Responsibilities

  • Schedule client appointments and manage client flow
  • Maintain accurate and up-to-date client records and files
  • Provide support and assistance to other team members as needed
  • Adhere to HIPAA regulations and maintain confidentiality of client information

Requirements

  • High School Diploma or equivalent required
  • Strong computer skills, including proficiency in Microsoft Office Suite
  • Ability to multitask and prioritize tasks effectively
  • 2+ years of customer service experience, preferably in a healthcare setting
  • Excellent communication and interpersonal skills
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team
  • Familiarity with medical terminology and billing procedures a plus

Nice to have

  • Associate's degree in business, administration, or related field preferred

Benefits

  • Friendly and supportive work environment
  • Flexible scheduling
  • Paid time off and holidays
  • Health, dental, and vision insurance
  • Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
  • full-time employees receive health, dental, vision, retirement, life, & more
  • Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
  • Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner
  • Education and/or Experience
  • Position Perks & Benefits:

Company info

  • 401(k) plan with company match
  • Brightli is on a Mission:
  • We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission.

This listing is sourced directly from Places for People's careers page and normalized into a canonical job model.