Places for People
Client Access Representative
Columbia, MO · Full-time
Sponsorship not specifiedDetected 6 days ago
ComplianceCustomer SupportHIPAALeadershipCommunicationOrganizational SkillsMicrosoft Office
About the role
- Are you a highly skilled customer service representative looking to make a positive impact in your community?
- Join our team at Brightli as a Client Access Representative!
- This location experiences a high volume of walk-in patients as well as a significant number of incoming phone calls, requiring strong customer service and multitasking skills.
Responsibilities
- Schedule client appointments and manage client flow
- Maintain accurate and up-to-date client records and files
- Provide support and assistance to other team members as needed
- Adhere to HIPAA regulations and maintain confidentiality of client information
Requirements
- High School Diploma or equivalent required
- Strong computer skills, including proficiency in Microsoft Office Suite
- Ability to multitask and prioritize tasks effectively
- 2+ years of customer service experience, preferably in a healthcare setting
- Excellent communication and interpersonal skills
- Strong attention to detail and organizational skills
- Ability to work independently and as part of a team
- Familiarity with medical terminology and billing procedures a plus
Nice to have
- Associate's degree in business, administration, or related field preferred
Benefits
- Friendly and supportive work environment
- Flexible scheduling
- Paid time off and holidays
- Health, dental, and vision insurance
- Paid time off: full-time employees receive an attractive time off package to balance your work and personal life
- full-time employees receive health, dental, vision, retirement, life, & more
- Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness.
- Represent Brightlife Behavioral Health in a professional, collaborative, and relevant manner
- Education and/or Experience
- Position Perks & Benefits:
Company info
- 401(k) plan with company match
- Brightli is on a Mission:
- We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission.
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