Columbia

Columbia

Account Operations Rep

Portland, Oregon, United States of America · Full-time

Sponsorship not specifiedDetected 12 days ago
Data VisualizationAccount ManagementSAPSupply ChainLogisticsContract ManagementCommunicationProblem SolvingCritical ThinkingMicrosoft Office

About the role

  • Ensure customers' orders are delivered in full on time, in alignment with Columbia Sportswear's go to market strategies and corporate forecast.
  • Work to ensure that supply chain initiatives (i.e. direct ship) are being fully and successfully leveraged.

Responsibilities

  • Manage life of an order process including order deadline, in season order updates, on time shipping and follow up.
  • Collaborate with sales reps/sales management to ensure consistent contract review and documentation/approval of date changes and cancellations
  • Work to ensure that supply chain initiatives (i.e. direct ship) are being fully and successfully leveraged. Recommend and implement additional opportunities for expansion of these initiatives.
  • Identify and initiate strategic cross functional relationships to drive account execution. Utilize internal/external resources to fully understand the complexities of retail partners.
  • Compile and analyze key metrics to drive customer-based solutions and decision making.
  • Drive improvement in order management processes/practices across the Supply Chain.
  • Able to manage through ambiguity

Requirements

  • Must be dedicated, with a high degree of integrity

Nice to have

  • College degree in related field preferred
  • Skilled with analytical tools - (including Microsoft Office Suite.
  • Power BI, Tableau, etc.) is strongly preferred
  • SAP experience preferred

Skills

  • Critical thinking skills
  • Strong problem solving/decision making skills
  • Demonstrate good written and verbal communication skills

Benefits

  • We have extensive wellness benefits, employee discounts and a generous time off program available.
  • Demonstrates future vision and continual improvement of processes and people

Company info

  • This position is designated as a hybrid role based out of our headquarters near Portland, Oregon.
  • The current expectation is for employees to work onsite four days per week, subject to change based on business needs.
  • This in-office requirement may be adjusted at the discretion of the company.
  • This position is responsible for the management and execution of Columbia Sportswear Company's North American order book.
  • This job description is not meant to be an all-inclusive list of duties and responsibilities, but constitutes a general definition of the position's scope and function in the company.
  • Columbia Sportswear Company is an equal opportunity employer.

Equal opportunity

  • Columbia Sportswear is committed to working with and providing reasonable accommodation for individuals with disabilities. https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12.pdf.
  • If you need reasonable accommodation because of a disability for any part of the employment process, please notify your recruiter.
  • If you need an accommodation/adjustment to successfully complete and submit your application, please reach out to AskHR@columbia.com with the
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This listing is sourced directly from Columbia's careers page and normalized into a canonical job model.