University of Texas at Austin Staff

Application Analyst - Epic Ambulatory / Kaleidoscope

AUSTIN, TX · Contract

Work authorization requiredDetected 21 days ago

Computer VisionStatisticsProject ManagementHRISEpicCollaborationProblem Solving

About the role

Additionally, the Epic Analyst - Ambulatory / Kaleidoscope demonstrates full use and application of standard principles, theories, and concepts related to technical discipline, and provide solutions to a variety of complex problems.
Monitors, investigates, troubleshoots, and resolves incoming tickets.
Coordinates system fixes and changes with software vendors.

Designs, builds, configures, tests, and provides maintenance of clinical information systems with a focus in patient registration, patient scheduling, patient billing, and patient throughput.
Provides support to end-users both remotely and in-person.
Creates test scripts, timelines, and plans for application and workflow changes.
Performs actual testing of clinical information system configuration and processes, including testing across applications and/or the testing of the application configuration of other analysts.
Collaborates with technical colleagues to help identify any infrastructure related issues that have resulted in clinical application issues.
Provides on-going end user clinical information systems support with all upgrades, new releases, enhanced functionality, and requested change and problem management support following the outlined ITIL processes.
Provides backup support during peak times or staff shortages.

Demonstrates a strong understanding of IT principles, software development, and system analysis, typically evidenced by a Bachelor's degree in Information Technology, Computer Science, or a related field.
Performs related duties as required.
Required Materials
Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section
you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.
In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.

Project Management Professional (PMP) Certification.
Master's degree in Information Technology, Computer Science, or a related field.
Extensive experience with Epic Ambulatory applications, typically demonstrated by at least 5 years of relevant experience.
Standard office equipment
Repetitive use of a keyboard
May be exposed to such occupational hazards as communicable diseases, blood borne pathogens, ionizing and non-ionizing radiation, hazardous medications and disoriented or combative patients, or others.
3 work references with their contact information
at least one reference should be from a supervisor

The University of Texas at Austin will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

The retirement plan for this position is Teacher Retirement System of Texas (TRS), subject to the position being at least 20 hours per week and at least 135 days in length. ----
Retirement Plan Eligibility:
Technical Learning
is good at learning new industry, company, product, or technical knowledge.
The Office of Information Technology at the Dell Medical School is seeking an

The University of Texas at Austin, as an equal opportunity/affirmative action employer, complies with all applicable federal and state laws regarding nondiscrimination and affirmative action.
The University is committed to a policy of equal opportunity for all persons and does not discriminate on the basis of race, color, national origin, age, marital status, sex, sexual orientation, gender identity, gender expression, disability, religion, or veteran status in employment, educational programs and activities, and admissions.
Equal Opportunity Employer:

This listing is sourced directly from University of Texas at Austin Staff's careers page and normalized into a canonical job model.