Activate Games
Game Facilitator
Burlington, Ontario · Part-time
Sponsorship not specifiedDetected 7 days ago
Customer SupportCommunicationTime Management
About the role
- #EnterTheGame Activate: What We Do Activate is redefining how the world plays across Canada, US, and beyond into the global market.
- We're a technology company that fuses a game, a workout, and a party into one unforgettable experience.
- We believe play should move people - physically and socially.
Responsibilities
- Handle any malfunctions with support of leader
- Maintain a clean and comfortable work environment
- Aiding Team Lead in checking inventory of merchandise
Requirements
- 1 year of customer service experience is considered an asset
- Must be a people person - energetic, friendly and outgoing, with the ability to command attention in a crowd of people
- Must be willing to work various shifts starting as early as 8 am and ending as late as 1 am (leaders will work within given availability)
Benefits
- Must be flexible and available to work evenings, weekends, and holidays
- Perks That Power Our People
- Group retirement plan (after eligibility period)
- Ongoing learning and training with a focus on technology and innovation
Company info
- Activate is redefining how the world plays across Canada, US, and beyond into the global market.
- Behind every room, you'll need your reflexes, wits, and a team to beat the challenges - it's easy to start, hard to beat.
- ▶️ Press play on this video to see Activate in action (we promise it's worth it).
- Follow @activategames on TikTok, Instagram, and Facebook to stay locked in.
- Position Overview
- Enter The Role 📱
- You'll guide players through check-in, support customers during gameplay, and keep the store running at peak performance.
- The role is all about keeping the action flowing and delivering world class experience.
- The environment is fast paced and high energy - it's perfect for those who are confident, social, and ready to jump into the action.
- If you love facilitating fun, tackling technical challenges, and levelling up the customer experience, you will thrive in this role.
- This job posting is for an existing vacancy.
- This is a part-time, permanent position at our Burlington store located at 2030 Appleby Line, Unit D20, Burlington, Ontario, L7L 6M6.
Equal opportunity
- equal opportunity employer.
- equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs and activities.
- To request reasonable accommodation for a protected characteristic, contact hr@playactivate.com which is an email monitored for this purpose.
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This listing is sourced directly from Activate Games's careers page and normalized into a canonical job model.