Values and Culture Working at DuBois

Values and Culture Working at DuBois

Technical Service Representative

Remote - US

Sponsorship not specifiedDetected 8 hours ago
CRMInventory ManagementResearchCommunicationTime Management

About the role

  • DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service.
  • No other company offers the performance value of our product offerings.
  • Our scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers' needs.

Responsibilities

  • Effective technical service to support product application at customer's sites and create superior account satisfaction and retention.
  • Ability to report, document communicate findings, abnormal conditions and offer recommendations.
  • Effectively communicate and collaborate with team members, as well as other cross functional support employees.

Requirements

  • 2+ years of mechanical, chemical, or industrial experience.
  • Ability to understand the products and services offered by the company.
  • Ability to adjust to various customer needs and situations.
  • Ability to work independently with minimal supervision.
  • Ability to walk many miles per day
  • Ability to lift 50 pounds
  • Ability to travel up to 25% including overnight travel.
  • Must be able to perform the essential functions of this position with or without reasonable accommodations.

Nice to have

  • Mechanical Aptitude in electrical and pipefitting preferred.

Company info

  • It's fun to work in a company where people truly BELIEVE in what they are doing!
  • We're committed to bringing passion and customer focus to the business.
  • Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.
  • Manage multiple customers across given geography that utilize a variety of product lines.
  • Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction.
  • Travel to assigned customers to conduct service audits.
  • DuBois Chemicals is looking for a high performing Service Representative to support our paper mill customers in central Maine.

This listing is sourced directly from Values and Culture Working at DuBois's careers page and normalized into a canonical job model.