Values and Culture Working at DuBois
Technical Service Representative
Remote - US
Sponsorship not specifiedDetected 8 hours ago
CRMInventory ManagementResearchCommunicationTime Management
About the role
- DuBois brands have been recognized as the technical leader for over one hundred years with unparalleled technology and service.
- No other company offers the performance value of our product offerings.
- Our scientists are globally located in Research & Development (R&D) Centers of Excellence to better serve our customers' needs.
Responsibilities
- Effective technical service to support product application at customer's sites and create superior account satisfaction and retention.
- Ability to report, document communicate findings, abnormal conditions and offer recommendations.
- Effectively communicate and collaborate with team members, as well as other cross functional support employees.
Requirements
- 2+ years of mechanical, chemical, or industrial experience.
- Ability to understand the products and services offered by the company.
- Ability to adjust to various customer needs and situations.
- Ability to work independently with minimal supervision.
- Ability to walk many miles per day
- Ability to lift 50 pounds
- Ability to travel up to 25% including overnight travel.
- Must be able to perform the essential functions of this position with or without reasonable accommodations.
Nice to have
- Mechanical Aptitude in electrical and pipefitting preferred.
Company info
- It's fun to work in a company where people truly BELIEVE in what they are doing!
- We're committed to bringing passion and customer focus to the business.
- Their combined knowledge and application expertise contribute to the performance and value our customers have come to expect.
- Manage multiple customers across given geography that utilize a variety of product lines.
- Provide assistance, information, and support to customers, handling inquiries and ensuring customer satisfaction.
- Travel to assigned customers to conduct service audits.
- DuBois Chemicals is looking for a high performing Service Representative to support our paper mill customers in central Maine.
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