Flow
Assistant Community Manager
Miami, FL
Sponsorship not specifiedDetected 14 days ago
AccountingBudgetingExcelCustomer SupportCommunicationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- The Assistant Community Manager also helps ensure residents adhere to the terms of their lease agreements while contributing to a positive resident experience and the overall performance of the community.
- This role reports directly to the General Manager.
Responsibilities
- Support the property's leasing and occupancy goals by delivering an exceptional prospect experience from first inquiry through move-in.
- Partner with the marketing and operations teams to maximize occupancy, revenue, and resident retention.
- Build meaningful relationships with prospective residents while confidently asking for the lease and closing opportunities.
- Support and help coordinate the day-to-day operations of Flow's Resident Experience Team.
- Deliver an elevated resident experience by responding to resident inquiries, concerns, and service requests in a timely, professional, and solution-oriented manner.
- Support the Community Manager with resident lease compliance, including collections, notices, and eviction processes in accordance with company policies and applicable laws.
Nice to have
- Bachelor's Degree or equivalent experience preferred
- Minimum of 1-2 years of experience in property management, leasing, or customer service.
- Experience in Class A high-rise multifamily residential required
- Management and/or leasing experience preferred
- Experience with sales, marketing, and financial data required
- Proficient in computer software including but not limited to G-Suite and Microsoft Office (Excel, Word) required
- Experience with Yardi, Payscan, Rent Cafe, Commercial Cafe, and Bluemoon preferred
- Strong customer service, problem solving, and interpersonal skills required
Compensation
- Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
Benefits
- Health and Wellness Comprehensive medical, dental, vision, disability, and life insurance and parental leave benefits.
- On-staff doctor, free therapy through SpringHealth, acupuncture, an Employee Assistance Program, and other wellness offerings.
- Time Off PTO and paid holidays.
- Financial 401(k) retirement plan, healthcare and dependent care FSAs, HSA-compatible plan options with annual employer HSA funding and pre-tax commuter benefits.
- Life at Flow Weekly catered lunches, wellness classes and employee discounts on Flow hotel stays, grocer products, and merch.
Company info
- prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world.
- By putting people at the center of everything we do, we're creating vibrant, human-centered communities where life, work, creativity, and play all come together in one place.
- About the Role The Assistant Community Manager supports the General Manager in overseeing the daily operations of the property, with a primary focus on financial administration, resident relations, and operational support.
- At Flow, we're reimagining what it means to live, work, and connect.
- More than just a real estate company, Flow is a brand, a technology platform, and an operations ecosystem spanning condominiums, hotels, multifamily residences, and office spaces.
- We're building a new kind of living experience: one that's flexible, connected, and designed to create genuine community and real value for the people who call Flow home.
- Our mission is oneness: prioritizing our residents and their experiences, and fostering connection with ourselves, their neighbors, and the natural world.
- About the Company At Flow, we're reimagining what it means to live, work, and connect.
- This role manages day-to-day financial transactions, including collecting and posting rent, fees, and other payments, preparing daily bank deposits, generating financial reports through property management systems, and partnering with the accounting team to reconcile discrepancies.
Equal opportunity
- In addition, we provide reasonable accommodation for qualified individuals with disabilities.
Visa & Work Authorization
- unity workplace and hires regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity and/or expression, pregnancy, Veteran statu
This listing is sourced directly from Flow's careers page and normalized into a canonical job model.