Assent

Director, Enterprise Systems (Salesforce Platform)

Ottawa, ON, Canada · Director

Sponsorship not specifiedDetected 12 days ago

CI/CDA/B TestingCybersecurityAgileSalesforceSupply ChainRecruitingCustomer SuccessLeadershipCommunicationMentoring

About the role

As a certified B Corporation, we meet rigorous standards of social and environmental performance, transparency, and accountability.
We recruit and retain team members with a range of backgrounds, experiences, and perspectives, while fostering a culture of belonging where all Assentees are respected, supported, and empowered to contribute.
As we continue to embed AI into how we work, we do so thoughtfully, enhancing human potential, supporting better decision-making, and prioritizing appropriate oversight, privacy, and fairness.

We use AI to support parts of our recruitment process, such as note-taking and initial shortlisting based on job-related qualifications.
Lead and mentor the Enterprise Systems team, fostering a culture of excellence, accountability, and continuous improvement.
Manage vendor and ecosystem partnerships, ensuring alignment between external partners, internal teams, and enterprise objectives.
Provide coaching and guidance to ensure the team maintains deep Salesforce expertise and consistent delivery quality.
Maintain a strong connection between business needs and system capability, ensuring priorities are clear and outcomes are measurable.
Own the management, configuration, and optimization of the Salesforce platform (Sales and Service Clouds), ensuring performance, scalability, and data integrity.
Champion a Flow-first, Lightning-first approach to configuration and solution design, leveraging modern Salesforce capabilities and best practices.
Partner with the Enterprise Integration team to ensure seamless connectivity and apply scalable integration patterns using Workato and Salesforce-native capabilities.
Deliver measurable improvements in platform performance, user adoption, automation maturity, and business process efficiency, aligned with organizational KPIs.

Proven success owning the Salesforce platform, including configuration, security, and release governance.
Strong understanding of Salesforce architecture, data model, and ecosystem tools.
Demonstrated experience managing roadmaps, security posture, and executive reporting for enterprise platforms.
Experience collaborating with integration, architecture, and security teams to ensure platform scalability and compliance.
Excellent leadership and communication skills with the ability to influence cross-functional teams.
Awareness of AI and automation trends within Salesforce and related SaaS applications.
Professional certifications in Salesforce (Administrator, Advanced Administrator, or Platform App Builder) are considered assets.

We understand that financial health is important and we offer a competitive base salary, a corporate bonus program, retirement savings options and more.
We provide our team members with flexible work options, volunteer days and opportunities to get involved in corporate giving initiatives.
Lifelong Learning: At Assent, curiosity is not only valued but encouraged.
Wellness: We believe that you and your family's well being is important.
As a result, we offer vacation time that increases with tenure, comprehensive benefits packages (details vary by country), life leave days and more.
Financial Benefits: It's not all about the money - well, it's a little about the money.
Maintain a delivery roadmap for Salesforce and regularly report on progress, risks, and platform health to senior leadership.

At Assent, we are committed to growing and sustaining an environment where our team members feel included, valued, and heard.

equal opportunity practices are guided and championed by our Diversity and Inclusion Working Group and our Employee Resource Groups (ERGs).
If you require assistance or accommodation throughout any part of the interview and selection process, please contact talent@assent.com and we will be happy to help.

This listing is sourced directly from Assent's careers page and normalized into a canonical job model.