paradigmtreatmentcenters
Salesforce Analyst
Los Angeles, California, United States
Sponsorship not specified$80k-$90kDetected 13 days ago
ComplianceRoadmappingSalesforceCRMBusiness DevelopmentProcess ImprovementHIPAALeadershipCommunicationProblem Solving
About the role
- About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans.
- The ideal candidate combines strong Salesforce expertise with business process knowledge and the ability to influence outcomes across departments in a dynamic, multi-site organization.
- For Direct Care roles: - Chef made meals onsite. - Continuing Education Assistance. - Supportive clinical supervision and professional development.
Responsibilities
- Serve as the primary functional owner of the Salesforce environment, ensuring the platform reliably supports business operations
- Configure and maintain objects, fields, page layouts, security settings, and system features
- Design and implement automation using Salesforce Flows and other native tools
- Manage releases, testing, and deployment of changes and maintain overall system stability and scalability
- Partner with business stakeholders to understand admissions, business development, and operational processes
- Lead functional aspects of enhancements, new capabilities, and process improvements
- Coordinate and support integrations between Salesforce and other enterprise systems including call tracking and contact center solutions
- Troubleshoot integration issues with vendors or technical partners
- Establish and maintain data quality standards, validation rules, and governance practices within Salesforce
- Support data imports, migrations, and cleanup initiatives
Requirements
- Bachelor's degree in Information Technology, Business Administration, Information Systems, or a related field - OR - Equivalent work experience and relevant certifications
- 3-7 years of experience supporting enterprise business applications, with significant hands-on experience in Salesforce administration or functional support
- Experience partnering with business stakeholders to translate operational needs into system solutions
- Excellent communication skills, including the ability to explain technical concepts to non-technical audiences
- Experience coordinating with vendors, consultants, or managed service providers
- Familiarity with structured service management, change management, or project delivery practices
- Demonstrated ownership of a CRM platform or major application, including configuration, enhancements, and operational support
- Strong analytical, problem-solving, and process mapping skills
- Ability to manage multiple priorities and initiatives in a fast-moving environment
Nice to have
- Preferred Skills:
Skills
- Hands-on administration of Salesforce (Sales Cloud and/or Service Cloud)
- Experience configuring objects, fields, security, page layouts, and system settings
- Experience designing and maintaining automation using Salesforce Flows
- Experience with reports, dashboards, and data management within Salesforce
- Experience supporting or coordinating integrations between Salesforce and other systems
- Familiarity with data quality management, duplicate control, and validation strategies
- Salesforce certifications (e.g., Administrator) preferred
- Experience supporting healthcare/regulated environments (e.g., HIPAA) preferred
- Work is primarily performed in a professional office and/or home office environment.
- Must be able to communicate effectively via telephone, video conferencing, and in person.
- May occasionally be required to move or transport office materials weighing up to 15 pounds.
- Work Environment and Physical Requirements
Compensation
- Starting compensation range of $80,000.00 - $90,000.00 annually.
- Exact compensation will be determined by experience, education, licensure/certifications, and location, in accordance with applicable laws.
- $80,000 - $90,000 USD
Benefits
- Paid Time Off Programs including vacation, holidays, and illness.
- medical, dental, and vision.
- Continuing Education Assistance.
- About Altior Healthcare
- Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans.
Equal opportunity
- Chef made meals onsite.
- Supportive clinical supervision and professional development.
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