paradigmtreatmentcenters

paradigmtreatmentcenters

Salesforce Analyst

Los Angeles, California, United States

Sponsorship not specified$80k-$90kDetected 13 days ago
ComplianceRoadmappingSalesforceCRMBusiness DevelopmentProcess ImprovementHIPAALeadershipCommunicationProblem Solving

About the role

  • About Altior Healthcare Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans.
  • The ideal candidate combines strong Salesforce expertise with business process knowledge and the ability to influence outcomes across departments in a dynamic, multi-site organization.
  • For Direct Care roles: - Chef made meals onsite. - Continuing Education Assistance. - Supportive clinical supervision and professional development.

Responsibilities

  • Serve as the primary functional owner of the Salesforce environment, ensuring the platform reliably supports business operations
  • Configure and maintain objects, fields, page layouts, security settings, and system features
  • Design and implement automation using Salesforce Flows and other native tools
  • Manage releases, testing, and deployment of changes and maintain overall system stability and scalability
  • Partner with business stakeholders to understand admissions, business development, and operational processes
  • Lead functional aspects of enhancements, new capabilities, and process improvements
  • Coordinate and support integrations between Salesforce and other enterprise systems including call tracking and contact center solutions
  • Troubleshoot integration issues with vendors or technical partners
  • Establish and maintain data quality standards, validation rules, and governance practices within Salesforce
  • Support data imports, migrations, and cleanup initiatives

Requirements

  • Bachelor's degree in Information Technology, Business Administration, Information Systems, or a related field - OR - Equivalent work experience and relevant certifications
  • 3-7 years of experience supporting enterprise business applications, with significant hands-on experience in Salesforce administration or functional support
  • Experience partnering with business stakeholders to translate operational needs into system solutions
  • Excellent communication skills, including the ability to explain technical concepts to non-technical audiences
  • Experience coordinating with vendors, consultants, or managed service providers
  • Familiarity with structured service management, change management, or project delivery practices
  • Demonstrated ownership of a CRM platform or major application, including configuration, enhancements, and operational support
  • Strong analytical, problem-solving, and process mapping skills
  • Ability to manage multiple priorities and initiatives in a fast-moving environment

Nice to have

  • Preferred Skills:

Skills

  • Hands-on administration of Salesforce (Sales Cloud and/or Service Cloud)
  • Experience configuring objects, fields, security, page layouts, and system settings
  • Experience designing and maintaining automation using Salesforce Flows
  • Experience with reports, dashboards, and data management within Salesforce
  • Experience supporting or coordinating integrations between Salesforce and other systems
  • Familiarity with data quality management, duplicate control, and validation strategies
  • Salesforce certifications (e.g., Administrator) preferred
  • Experience supporting healthcare/regulated environments (e.g., HIPAA) preferred
  • Work is primarily performed in a professional office and/or home office environment.
  • Must be able to communicate effectively via telephone, video conferencing, and in person.
  • May occasionally be required to move or transport office materials weighing up to 15 pounds.
  • Work Environment and Physical Requirements

Compensation

  • Starting compensation range of $80,000.00 - $90,000.00 annually.
  • Exact compensation will be determined by experience, education, licensure/certifications, and location, in accordance with applicable laws.
  • $80,000 - $90,000 USD

Benefits

  • Paid Time Off Programs including vacation, holidays, and illness.
  • medical, dental, and vision.
  • Continuing Education Assistance.
  • About Altior Healthcare
  • Our family of services comprises three distinct mental health treatment programs, including a specialized program for US Veterans.

Equal opportunity

  • Chef made meals onsite.
  • Supportive clinical supervision and professional development.

This listing is sourced directly from paradigmtreatmentcenters's careers page and normalized into a canonical job model.