Selene Diligence

Selene Diligence

Mortgage Claims Recovery Specialist

Dallas, TX

Sponsorship not specifiedDetected 12 days ago
Stakeholder ManagementAccountingExcelProcess ImprovementResearchCommunicationCollaborationProblem SolvingMicrosoft OfficeClaims Management

About the role

  • The Mortgage Claims Recovery Specialist is responsible for managing the timely filing, tracking, recovery, and reconciliation of mortgage-related insurance, government, investor, and reimbursement claims.
  • The ideal candidate is analytical, detail-oriented, and capable of managing multiple priorities in a fast-paced mortgage servicing environment.
  • Monitor claim inventories and proactively follow up to ensure timely processing and recovery of proceeds.

Responsibilities

  • Partner with Default Servicing, Bankruptcy, Foreclosure, Loss Mitigation, Property Preservation, Accounting, and Investor Reporting teams to obtain and validate claim documentation.
  • Collaborate with attorneys, trustees, vendors, title companies, insurers, and investors to resolve claim-related issues.

Requirements

  • Sound judgment, professionalism, and ability to handle confidential information.
  • The job requirements listed above are representative of the knowledge, skills, and/or abilities required.
  • Incumbents will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.
  • Strong attention to detail and commitment to accuracy.
  • Excellent analytical, problem-solving, and organizational skills.
  • Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
  • Effective verbal and written communication skills.
  • Ability to work independently and collaborate across teams.

Nice to have

  • Knowledge of mortgage servicing, default servicing, foreclosure, bankruptcy, loss mitigation, and investor reporting.
  • Familiarity with mortgage servicing systems and claims platforms, including ICE Mortgage Technology LoanSphere Claims and Proven Claims.
  • High School Diploma or GED.
  • Two (2) years of experience in mortgage servicing, claims administration, default servicing, foreclosure, bankruptcy, investor reporting, or a related field.
  • Associate's Degree or Bachelor's Degree in Business, Finance, Accounting, or a related discipline.
  • Three (3) to five (5) years of mortgage servicing, default servicing, or mortgage claims experience.
  • Intermediate proficiency with Microsoft Office Suite, including Excel, Outlook, Word, and Teams.
  • Experience utilizing mortgage servicing platforms and claims management systems.

Benefits

  • Selene Finance LP is committed to the total wellbeing of its employees and therefore offers one of the best benefits packages available in the industry today, which includes:
  • Paid Time Off (PTO)
  • Medical, Dental &Vision
  • Flexible Spending Account
  • Health Savings Account
  • Company paid Life Insurance
  • Prepare, review, submit, and manage Mortgage Insurance (MI), FHA/HUD, VA, USDA, Fannie Mae, Freddie Mac, investor reimbursement, and other applicable claims from initiation through final resolution.
  • Coordinate reimbursement and recovery efforts related to foreclosure, bankruptcy, property preservation, title, tax, and other default servicing activities.

Company info

  • Selene Holdings is a multiple-lines business financial services firm with a mortgage servicing company, a loan diligence company, a title company, an insurance brokerage, and a real estate owned company.
  • We have office locations in Dallas, TX, Jacksonville, FL, and Salt Lake City, UT.
  • Founded in 2007 to address needs in the mortgage industry, Selene strives to provide amazing client and borrower experiences.
  • A positive attitude coupled with proven creative thinking and actions are all attributes we seek in every one of our employees.
  • If you want to make a difference, then Selene is the place for you!
  • Position Summary
  • This role plays a critical part in maximizing recoveries, minimizing losses, and ensuring compliance with investor, insurer, regulatory, and contractual requirements.
  • The Mortgage Claims Recovery Specialist partners with internal departments, investors, insurers, attorneys, trustees, title companies, and third-party vendors to ensure claims are accurately prepared, submitted, monitored, and resolved.
  • Ensure compliance with investor guidelines, insurer requirements, company policies, and applicable regulatory standards.
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This listing is sourced directly from Selene Diligence's careers page and normalized into a canonical job model.