PreVeil Inc

PreVeil Inc

Senior Technical Support Engineer

Remote (United States) · Senior

Sponsorship not specifiedDetected 20 days ago
iOSAndroidAWSLinuxSIEMJiraConfluenceOnboardingCustomer SuccessCustomer SupportLeadershipCommunicationCollaborationMicrosoft Office

About the role

  • PreVeil is a high-growth SaaS leader dedicated to securing the nation's defense industrial base.
  • Joining PreVeil means joining a team at the forefront of national security innovation during a period of rapid, exciting growth.

Requirements

  • You will serve as the technical backbone of the customer experience, resolving complex issues and partnering closely with Software Development, Customer Success, and Sales to ensure every customer is set up for success.
  • Take full ownership of complex technical issues, collaborating with the development team when deeper investigation is required.

Nice to have

  • You'll be helping defense contractors and government-adjacent organizations protect sensitive information and achieve CMMC compliance - work that has real national security implications.
  • Growth Opportunity This role offers significant opportunity for growth as PreVeil scales.

Company info

  • You will be the technical expert our customers rely on at the most critical moments - onboarding, deployment, and problem resolution.

This listing is sourced directly from PreVeil Inc's careers page and normalized into a canonical job model.