ID.me
HRIS Technical Lead
Mountain View, California, United States · Senior · Full-time
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About the role
- The People team at ID.me relies on the UKG Pro as its system of record for employee data and on UKG Ready Timekeeping for time and attendance.
- This role works across People, IT, Payroll, Finance, and Compliance teams.
- The role reports to the Head of Employee Experience.
Responsibilities
- Serve as key subject matter expert and super admin for UKG Pro and UKG Ready Timekeeping, managing system architecture, complex workflow design, and module optimization, including onboarding, reporting, and other modules to support daily operations and strategic business goals.
- Champion an AI-forward approach to HR technology, evaluating and implementing automated workflows, AI-driven analytics, and self-service capabilities to optimize HR service delivery and efficiency
- Manage user permissions, security roles, access, and system settings, and provide technical support, troubleshooting, and guidance to HRIS users, with backup support for other HR systems as needed.
- Plan, test, and deploy changes, upgrades, new modules, and custom integrations from requirements through user acceptance testing and go live support, and recommend and implement improvements - systematically assessing upstream and downstream impacts on Payroll, Finance, IT, and Operations before full scale deployment.
- Act as a change agent when processes or systems change, communicating impacts, preparing documentation and training, and helping partners adopt the new way of working.
- Advise HR on system capabilities and limitations, offer workable alternatives, and push back on requests that create data, compliance, or support risk.
- Manage third party support cases, including follow ups and escalations, and stay engaged with UKG and other vendors until the expected outcome is reached.
- Lead data architecture and governance initiatives to define, standardize, cleanse, and map HR data, including job codes, organizational structure, and feeds to other connected systems with high execution rigor
- Build custom queries, filters, reports, and dashboards that track workforce trends such as headcount, turnover, and retention, and present analysis and recommendations to HR and business partners.
- Own the technical and functional direction of HRIS System, with real influence on how People processes run.
Requirements
- Bachelor's degree in Information Systems, Business, Human Resources, or related field.
- Minimum of 10 years of related HRIS experience.
- Advanced working knowledge of UKG Pro and other HRIS systems, including configuration, business processes, security roles, and super admin tasks.
- Advanced working knowledge of UKG Ready Timekeeping, including pay rules, accruals, schedules, and super admin tasks.
- Strong understanding of HR processes across the employee lifecycle and how they translate into systems, business processes and security models.
- Working knowledge of wage and hour rules that affect timekeeping, such as FLSA and California overtime.
Nice to have
- Formal UKG administrator training or certification for UKG Pro or UKG Ready.
- Experience with additional UKG modules, such as onboarding or Manager Self Service business processes.
- Experience authoring reports in UKG BI (Cognos), Google Sheets, and Excel.
- Experience with other HRIS systems.
- Formal change management or project management training.
- Experience working in a SOX controlled environment.
Compensation
- $143,000 - $183,000 USD
- Mountain View, CA Pay Range
- $163,000 - $211,000 USD
Benefits
- Maintain timekeeping rules, pay codes, accruals, schedules, and time off policies, and keep them aligned with wage and hour requirements and company policy.
- Support a company that provides digital identity verification to government agencies, healthcare organizations, and consumer brands.
Company info
- At ID.me, we embrace the thoughtful use of AI tools in our daily work and there are even occasions where we leverage AI in our hiring process.
Equal opportunity
- Work with GRC and Compliance to resolve findings, support SOX, EEO, and audit reporting, and keep the system compliant with data security and privacy requirements.
This listing is sourced directly from ID.me's careers page and normalized into a canonical job model.