Character.AI

Technical Program Manager, Product Experience

Redwood City, CA

Sponsorship not specifiedDetected 21 days ago

Product StrategyProblem SolvingMentoring

About the role

This is not a traditional, rigid corporate TPM role.
You will be the ultimate guardian of momentum: chasing down engineering bottlenecks, optimizing cross-functional roadmaps, and ensuring team velocity scales alongside our technology.
Who You Are - Founder Energy & High Agency: You possess extreme ownership.

Keep the Trains Running on Time: Own the end-to-end execution of major initiatives under the CPO's umbrella, ensuring critical product, design, and engineering milestones are hit without friction.
Eliminate Blockers: Proactively manage cross-functional dependencies across product, design, and engineering teams. Your primary metric of success is that development is never left stalling for information or decisions.
Drive Accountability: Attend weekly core team meetings, capture critical technical notes, synthesize action items, and relentlessly chase down owners to ensure rigorous follow-through.
Process Evolution: Analyze how teams are currently working and design/implement lightweight, scalable processes to improve cross-functional execution across the software development life cycle (SDLC).
AI-Driven Workflows: Actively leverage AI tools (like Gemini) to optimize team workflows, ensure project knowledge is captured efficiently, and explore agentic workflows to enhance team intelligence.
Own the end-to-end execution of major initiatives under the CPO's umbrella, ensuring critical product, design, and engineering milestones are hit without friction.
Proactively manage cross-functional dependencies across product, design, and engineering teams.
Analyze how teams are currently working and design/implement lightweight, scalable processes to improve cross-functional execution across the software development life cycle (SDLC).

Execution Machine: You have a strong background in technical program management, product management, or an intensive technical operations role where you have successfully navigated fast-moving tech roadmaps.
Relentless Communicator: You are crisp, direct, and excellent at synthesis.
You know how to get to the point quickly and ensure information flows seamlessly across the organization.
You might be an incredible fit if you are a:

Technical Program Manager (TPM) or Product Manager (PM) looking for a highly impactful, executive-facing execution role.
Former Founder who loves the early-to-mid stage tech grind but wants to focus heavily on hyper-scale execution and organizational stability.
Management Consulting Alum (particularly from technical or digital practices) with a proven track record of intensive work, extreme attention to detail, and cross-functional influence.
Seasoned Operational Leader-a highly capable, mature operator who brings stability, structured execution, and mentorship to a fast-growing team.

Build deep context on the CPO's vision and product strategy to seamlessly bridge the gap between creative design concepts and technical implementation.

This listing is sourced directly from Character.AI's careers page and normalized into a canonical job model.