CCM
Bilingual Branch Receptionist
LC11693 - 7361 Calhoun Place, Rockville, MD
Sponsorship not specifiedDetected 26 days ago
ExpressExcelCustomer SupportCommunicationMicrosoft Office
About the role
- The Bilingual Branch Receptionist supports CrossCountry Mortgage customers and employees by assisting in meeting goals, providing superior customer service, and maintaining excellent communication between corporate and branch offices.
- Duties include providing timely assistance to all CrossCountry Mortgage customers; administrative support for management level personnel; answering and directing phone calls, packages, and mail to appropriate people and departments, and general office.
Responsibilities
- Maintain Conference, Training, and Meeting room calendars.
- Sort and deliver company mail when necessary.
- Create shipping labels for outgoing packages (Federal Express, UPS, etc.), as needed.
- Provide management with administrative support on a variety of projects; maintain discretion in handling all management requests.
- Perform all other duties as requested or assigned.
- Ability to perform tasks and complete projects with minimal supervision.
- You'll get unwavering support from all departments and total transparency from the top down.
Requirements
- Two years' experience in a similar administrative role.
- Order and obtain office supplies as required.
- Fluency in the languages of Spanish and English in order to communicate effectively with internal and external customers, of whom may speak only English or Spanish.
Skills
- High School Diploma or equivalent.
- Excellent attention to detail.
- Ability to handle confidential information.
- Ability to make independent decisions.
- Customer service driven; responsive to client issues and concerns.
- Ability to handle multiple tasks simultaneously.
- Ability to communicate effectively.
- Apply now to begin your path to success! careersatccm.com
- CrossCountry Mortgage, LLC strives to provide employees with a robust
Compensation
- CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
Benefits
- At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together.
- CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K.
- We also offer company-provided short-term disability, an employee assistance program, and a wellness program.
- Cover the front desk reception area at all times, securing coverage for absences.
- Stock inventory in all areas weekly (or as needed).
Company info
- Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants.
- CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law ("Protected Characteristics").
- The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation.
- The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion.
- CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government.
- To verify licensing, please visit www.NMLSConsumerAccess.org.
- Provide timely assistance to all CrossCountry Mortgage customers.
Visa & Work Authorization
- tional origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactat
This listing is sourced directly from CCM's careers page and normalized into a canonical job model.