Plug Power
Field Service Technician- Amazon SAV3- Macon, GA
Macon, Georgia 31216
Sponsorship not specifiedDetected 30 days ago
ExcelCustomer SupportCommunicationTime ManagementMicrosoft Office
About the role
- This person will be responsible for the installation and servicing of fuel cells at a specific location.
- This person will also be responsible for reporting breakdown events, parts ordering and maintenance of fuel cells at a specific location.
- This position presents a great amount of exposure to customer personnel and electric lift truck operators, and thus requires a person with excellent technical skills as well as communication, interpersonal and motivational skills.
Responsibilities
- The Field Service Technician will support our fuel cell products currently installed in electric lift trucks, including performing preventative maintenance and resolving breakdowns.
- May include maintaining ongoing communication with customer personnel hydrogen suppliers regarding aftermarket support of fuel cells.
Requirements
- Must possess a valid driver license, a clean driving record, and the ability to safely operate a motor vehicle
- Must be able to lift 50 pounds on regular basis unassisted
- General mechanical aptitude is required
- Dynamic interpersonal skills and the ability to effectively communicate with diverse audiences and stakeholders at all levels
Nice to have
- Maintenance and service of fuel cells at customer sites.
- Performing specialized service procedures, including field retrofits and software and hardware upgrades to existing fuel cells.
- Purchasing tools, equipment, and parts for customer service and support as required.
- May require troubleshooting and maintenance of high-pressure hydrogen storage, 480VAC, flammability, cryogenic liquid, high pressure gas and fueling systems.
- Providing regular feedback to regional service representatives regarding fuel cell performance and field maintenance issues.
- Exhibiting and enforcing safety procedures in the field or customer sites.
- Travel as required for business needs
- Represent Plug Power in a professional manner at all times and in all interactions
Skills
- Computer and software systems skills as applicable to position including but not limited to: Word, PowerPoint, Excel, and Outlook
- Excellent verbal and written communication skills
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