Reserv
Major Case Unit Claims Adjuster, Courier Delivery
Remote (United States)
Sponsorship not specifiedDetected 26 days ago
NegotiationProblem SolvingTime Management
About the role
- We are seeking an experienced and proactive Courier/Delivery Major Case Claims Resolution Specialist to oversee high-exposure, complex, and litigated claims involving serious injuries, particularly those involving courier/delivery operators.
- In this role, you will take ownership of the full claims lifecycle-from initial investigation through resolution-while managing litigation strategy and collaborating with defense counsel.
- You'll be a key point of contact for all stakeholders, including claimants, legal counsel, medical professionals, and internal teams.
Responsibilities
- This role also includes the opportunity to influence how we streamline and improve our processes by working closely with our product and engineering teams to deliver feedback from the frontlines of complex claim handling.
- If building a leading TPA and the prospect of tackling the long-standing challenges of the claims role sounds exciting, we can't wait to meet you.
Requirements
- You are not intimidated by an attorney, even if you are not one!
- You are the driver of the litigation strategy for any particular claim.
- If you believe you are a good fit for this role, we would love to hear from you!
Benefits
- You will be empowered to shape case strategy, resolve complex coverage issues, and maintain a strong focus on timely, thoughtful outcomes.
- Analyze policy language and reaching appropriate coverage decisions.
- Generous family leave policy after 8 months of continuous work Work from anywhere to facilitate your work life balance Apple laptop, large second monitor, and other quality-of-life equipment you may want.
Company info
- At Reserv, we value diversity in backgrounds, perspectives, and life experiences and believe that diversity in viewpoints and critical thinking drives innovation, first-principles thinking, and success.
- Founded by insurtech veterans with deep experience in SaaS and digital claims, Reserv is venture-backed by Bain Capital and Altai Ventures and began operations in May 2022.
- We are focused on automating highly manual tasks to tackle long-standing problems in claims and set a new standard for TPAs, insurance technology providers, and adjusters alike.
This listing is sourced directly from Reserv's careers page and normalized into a canonical job model.