Mattamy Homes
Online Buyer Experience Specialist
Ottawa, Ontario, Canada · Full-time
Sponsorship not specified$58k-$88kDetected 1 day ago
PhotoshopIllustratorCRMSalesExcelRecruitingCustomer SupportResearchLeadershipCommunicationTime ManagementOrganizational SkillsMicrosoft Office
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odds of building a lasting career here
15Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70
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About the role
- And that success is centred on a foundation of great people, because our team is as solid as they come.
- Contributing to the Mattamy Way means being surrounded by caring people who encourage you to be exactly who you are.
- It means your opinion is invited and your contributions count.
Responsibilities
- Achieve appointment ‑ setting and lead ‑ generation goals that support online initiatives and overall sales performance.
- Deliver an exceptional homebuying experience aligned with company standards and customer satisfaction goals.
- Effectively utilize CRM tools to manage leads, track activities, and plan follow ‑ up communication.
- Engage with leads through live chat platforms to respond to inquiries and support the sales process.
- Leverage available sales and marketing resources to support and achieve community sales goals.
- Promote the Mattamy Homes brand, including the quality, design, construction standards, and customer service reputation.
- Maintain ongoing communication with sales leadership and the marketing team to ensure alignment on sales objectives and upcoming initiatives.
- Update and maintain the Mattamy Homes website daily, ensuring accuracy and timely corrections.
- Support multiple functions on an as-needed basis, serving as backup for administrative, sales, and marketing activities.
- experience managing online leads preferred.
Requirements
- What y ou b ring Minimum 2+ years of experience in sales, marketing, customer service, or a related customer ‑ facing role.
Nice to have
- Strong proficiency with CRM systems, digital communication tools, and Microsoft Office (Outlook, Excel, Word)
Compensation
- The expected base salary range for this position is $ 57,500 - 87,500.
- Actual pay may vary depending on your job-related knowledge, competencies, and skills.
- You will also be eligible to participate in Mattamy's annual bonus program, which gives you the opportunity to increase your total compensation if business and individual goals are achieved.
Company info
- Mattamy Homes is the largest family- owned homebuilder in North America, with 40-plus years of history across Canada and the United States.
- Every year, Mattamy helps more than 8,000 families realize their dream of home ownership.
- In Canada, our communities stretch across the Greater Toronto Area as well as in Ottawa, Calgary and Edmonton.
- We want it that way.
- Mattamy Homes Canada Department: Sales Employment Type: Full-Time Reports to: Senior Manager, Sales Process & Administration When it comes to forward-thinking homebuilding and thoughtfully planned communities, Canadians think of Mattamy Homes.
- At Mattamy, we are optimistic, hardworking and supportive.
- And it means a career filled with pride, knowing you're part of an environmentally-conscious, action-oriented organization with big plans for the future.
- The opportunity to bring the future of living to homeowners based on what Canadians value is exciting - and we're making it happen.
- Learn more about what makes working at Mattamy special and our award-winning culture.
- What we offer Aligned with Mattamy's mission to deliver the Best Homeowner Experience, the Online Buyer Experience Specialist supports and promotes online initiatives while engaging prospective homebuyers to showcase Mattamy homes and communities, generating high ‑ quality leads and supporting sales performance.
Equal opportunity
- Diversity and inclusion are important to the work we do to support our homebuyers, colleagues, and communities.
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This listing is sourced directly from Mattamy Homes's careers page and normalized into a canonical job model.