Justworks

Justworks

Tax Account Registration Specialist

New York, New York · Mid

Sponsorship not specified$36k-$43kDetected 6 days ago
Outbound SalesExcelCustomer SuccessResearchLeadershipCommunicationCollaborationProblem SolvingCritical ThinkingAdaptability

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds (Level I)39
Fits your clock70

Thin sponsorship signal and lottery-bound (~15% per draw). A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 3 green-card filings in this occupation, 100% were for a worker who already held the job.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • We work hard and care about our most prized asset - our people.
  • We're helping businesses get off the ground by enabling them to focus on running their business.
  • We're data-driven and never stop iterating.

Responsibilities

  • Own the end-to-end tax registration process for new and existing customers expanding into new states.
  • Partner with state agency representatives to ensure proper account setup.
  • Manage the queue of open issues to deliver timely and effective solutions regarding a customer's unemployment tax account.
  • Act as a research owner by staying informed on state regulations affecting new registrations and documenting state-specific requirements to maintain compliance.
  • Track trends identified within each state and proactively develop relevant responses.
  • Partner with Onboarding, Customer Success, and Payroll Tax Filing teams to resolve complex inquiries and integrate regulatory changes into documentation.
  • Partner with the State unemployment claims team to ensure timely account updates for correct claim routing.
  • Perform other related duties as assigned.

Requirements

  • You are a proactive, detail-oriented professional who brings structure to complexity.
  • You are a research-driven self-starter who loves breaking down complicated concepts into simple terms and solving problems with an automation-forward mindset.
  • The Specialist will combine operational expertise and problem-solving skills to efficiently resolve inquiries and issues while ensuring every tax profile is accurate, compliant, and prepared for seamless filing.
  • Execute and complete TPA confirmation workflows, ensuring Justworks is properly linked to customer accounts for all required state agencies.
  • Craft outbound emails to customers regarding required account information, following up via phone as needed to meet service level agreements (SLAs).
  • Minimum of 2+ years of experience in tax registration, filing, or reporting.
  • Strong technical proficiency in Excel or Google Sheets (VLOOKUP, data manipulation) and experience utilizing multiple software systems to drive execution.

Skills

  • Proven ability to handle challenging situations with empathy and clarity.
  • A track record of driving process improvements and thriving in a fast-paced, fluid environment.
  • The base wage range for this position based in our New York City Office is targeted at $35.58 to $43.27 per hour.
  • Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
  • Process-Driven: A track record of driving process improvements and thriving in a fast-paced, fluid environment.
  • #LI-SD1 #LI-Hybrid
  • Diversity At Justworks
  • Our DEIB Report
  • Process-Driven:

Compensation

  • End-to-end implementation of new customer profiles, including registering accounts for state-level unemployment, withholding tax, paid family and medical leave, and worker's compensation agencies, as well as all applicable local-level wag

Company info

  • At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
  • We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
  • We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
  • Our Values
  • At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community.
  • We solve HR issues.
  • If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
  • We're united by shared goals and shared motivations at Justworks.
  • These are best summed up in our company values, which are reflected in our product and in our team.
  • If this sounds like you, you'll fit right in.

Visa & Work Authorization

  • all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, vetera
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This listing is sourced directly from Justworks's careers page and normalized into a canonical job model.