Airtable

Program Manager, Professional Services - East

New York, NY; Remote - US · Contract

Sponsorship not specified$180k-$222kDetected 41 days ago

Agentic AIProject ManagementCommunication

About the role

More than 500,000 organizations, including 80% of the Fortune 100, rely on Airtable to transform how work gets done.
Professional Services is where that redesign happens.
The Technical Project Manager runs delivery on our most complex engagements.

Run delivery across all workstreams: internal team, external partners, customer stakeholders, managing progress, blockers, and alignment simultaneously.
Own the project plan end to end: scope, schedule, budget, risk register, and RAID log across the full engagement lifecycle.
Make technical sequencing decisions when platform constraints, compliance requirements, or partner dependencies force tradeoffs.
Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don't just manage teams using AI
Manage scope formally: track change requests, assess impact on timeline and budget, and run the change order process when the engagement evolves beyond the original SOW.
Hold external partners accountable across organizational boundaries, by relationship and clarity, not authority.
Use AI tools actively in your own delivery operations: status reporting, risk synthesis, documentation, and stakeholder communication. You don't just manage teams using AI; you use it yourself.

5+ years managing technical delivery in complex, multi-stakeholder environments, with accountability for outcomes across teams you don't directly control.
You are genuinely fluent with AI tools, not aspirationally.
You have worked directly in Airtable or a comparable platform, not managed people who do.
You know formal project management methodology and apply it as the structure that keeps complex engagements from quietly going off course.
You know which model fits the engagement and can run both without defaulting to whichever is more comfortable.

Our total compensation package also includes the opportunity to receive benefits, restricted stock units, and may include incentive compensation.
Seattle, Los Angeles, and New York, the on-target earnings range for this role is:
For all other work locations (including remote), the on-target earnings range for this role is:
Compensation awarded to successful candidates will vary based on their work location, relevant skills, and experience.
$179,500 - $221,500 USD
$162,000 - $199,800 USD

To learn more about our comprehensive benefit offerings, please check out Life at Airtable.

Serve as the primary delivery lead for enterprise customers, owning the relationship, the plan, and the outcome from kickoff through go-live and beyond.
Guide customers through AI workflow transformation, helping them move from human-run processes to AI-augmented and agent-assisted operations, and managing the organizational dynamics that come with it.

Airtable is an equal opportunity employer.
We embrace diversity and strive to create a workplace where everyone has an equal opportunity to thrive.
Learn more about your EEO rights as an applicant.

This listing is sourced directly from Airtable's careers page and normalized into a canonical job model.