ZayZoon
Recovery Analyst
Calgary · Full-time
Sponsorship not specifiedDetected 9 days ago
Data AnalysisAccountingExcelCustomer SuccessResearchCommunicationAccounts Payable
About the role
- This position is about closing that final stretch where automation stops, using a mix of troubleshooting and direct outreach.
- Given our scale, every recovered dollar has a real impact on the bottom line and this role takes real curiosity and persistence rather than a fixed playbook.
- Review unmatched repayment summaries, get to the root cause, and decide what needs attention first
Responsibilities
- Reach out directly to partners and employers to resolve issues, keeping Customer Success and Partner Success teams looped in
- Identify patterns across clients and partners, and share results with the teams who can act on it
- Own month end recovery reporting, including tracking down what's missing and who to contact
- Contribute estimates and context to support financial close
- A genuine interest in working with clients and partners, not just data
- With 74% https://www.zayzoon.com/the-state-of-employee-financial-wellnessof ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees.
Requirements
- 3-5 years of experience in collections, data analysis, accounting, or something comparable
- Proficiency in Excel (intermediate level), including pivot tables, formulas, and data analysis.
- Think you have what it takes, but not sure you check every box?
Nice to have
- Every application will be reviewed by our team - we're committed to giving each application the attention it deserves because we know how important this step is for you.
- We want to make sure you're always in the loop and will respond to every application.
- So go ahead and hit that apply button with confidence, knowing that we're here for you every step of the way!
- We can't wait to hear from you.
- Experience with reconciliation is a plus, but not required
Compensation
- Our recent funding extension has raised our Series B funding round to nearly $50 million USD https://calgaryherald.com/business/local-business/parker-zayzoon-partners-provide-earned-wage-access 🎉 Join us in shaping the future of employee f
Benefits
- All full-time employees get access to medical, vision, and dental benefits from their very first day including increased mental health coverage and a wellness stipend
- Plus: Inclusive parental leave top-up, earned wage access, real time market data for salaries, a supportive culture for lifelong learners and more
- We've created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.
- We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday.
Company info
- At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars. We've created a financial empowerment platform that helps businesses of all sizes make a big impact on employee financial wellness.
- We offer a variety of financial wellness services, like earned wage access, that allows employees to access their earned wages ahead of payday. With 74% https://www.zayzoon.com/the-state-of-employee-financial-wellnessof ZayZoon customers reporting reduced financial stress, we know our solutions help lead to happier and more productive employees. ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50 https://www.newswire.ca/news-releases/deloitte-canada-unveils-2025-technology-fast-50-tm-program-winners-as-tech-resilience-powers-cross-country-innovation-886643713.html, 2025 Deloitte Technology Fast 500 https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2025-technology-fast-500-rankings.pdf, and top-10 growth companies in Canada by CIX awards https://calgaryherald.com/business/local-business/parker-zayzoon-partners-provide-earned-wage-access. Our recent funding extension has raised our Series B funding round to nearly $50 million USD https://calgaryherald.com/business/local-business/parker-zayzoon-partners-provide-earned-wage-access 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.
- You might see a few cities listed, but no need to be in any of them! We're fully remote and hire across Canada and the U.S.
- At ZayZoon, we are on a mission to save 10 million hardworking employees 10 billion dollars.
- ZayZoon was also recognized for its growth in the 2025 Deloitte Technology Fast 50 https://www.newswire.ca/news-releases/deloitte-canada-unveils-2025-technology-fast-50-tm-program-winners-as-tech-resilience-powers-cross-country-innovation-886643713.html, 2025 Deloitte Technology Fast 500 https://www.deloitte.com/content/dam/assets-zone3/us/en/docs/services/deloitte-private/2025/us-2025-technology-fast-500-rankings.pdf, and top-10 growth companies in Canada by CIX awards https://calgaryherald.com/business/local-business/parker-zayzoon-partners-provide-earned-wage-access.
- Our recent funding extension has raised our Series B funding round to nearly $50 million USD https://calgaryherald.com/business/local-business/parker-zayzoon-partners-provide-earned-wage-access 🎉 Join us in shaping the future of employee financial wellness and building services that address the immediate needs of today's employees.
- You might see a few cities listed, but no need to be in any of them!
- We're fully remote and hire across Canada and the U.S.
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This listing is sourced directly from ZayZoon's careers page and normalized into a canonical job model.