Newfront

Newfront

Senior Client Representative - Emerging Market

San Mateo, California (Hybrid) · Senior · Full-time

Sponsorship not specifiedDetected 101 days ago
Project ManagementAccount ManagementCustomer SupportCommunicationTime ManagementPublic SpeakingAdaptabilityOrganizational SkillsMicrosoft Office

About the role

  • We emphasize the importance of working as a TEAM.
  • What is most exciting about this position is the variety in the work.
  • No client is the same, so you cannot expect the same resolution will yield the same results each time.

Requirements

  • ability to screen details and identify potential discrepancies.
  • If you are excited about a role at Newfront but feel you're missing a few of the qualifications, we still encourage you to apply and tell us about yourself.
  • Minimum 1-2 years of benefits experience is required.
  • Solid communication skills: written, public speaking and presentation preparation.
  • Excellent customer service in a virtual setting, including listening without interrupting, using a clear and audible voice, and responding calmly and professionally.
  • Works well with others in a fast-paced environment and is responsive to co-workers and colleagues. Must also work independently, with minimal direction.
  • Adaptability and flexibility to respond to client and team needs.
  • Strong time management skills and ability to manage competing priorities and high volumes.
  • Strong organizational skills and attention to detail
  • Ability to forge relationships and build trust with clients, carriers, and colleagues.

Skills

  • Proficient knowledge and use of Microsoft Office and intermediate complexities of features.
  • Ability to learn and adopt use of technology systems and software applications.
  • Ability to ask questions, take initiative, and utilize resources and tools.
  • Strong organizational skills and attention to detail; ability to screen details and identify potential discrepancies.
  • Ability to review internal and external deliverables to ensure accuracy.
  • Basic project management skills and systems knowledge.
  • Vast sense of curiosity and willingness to learn industry knowledge and trends.
  • Benefits experience at a brokerage is a plus.
  • Resident Department of Insurance Life License (required or completed within 3 months of start date).
  • written, public speaking and presentation preparation.
  • Details of participation in these benefit plans will be provided if an employee receives an offer of employment.
  • Newfront is proud to be an equal opportunity workplace.

Compensation

  • Prepare and distribute compliance deliverables (5500s, SPD Wraps, annual notices, ACA, etc.).
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This listing is sourced directly from Newfront's careers page and normalized into a canonical job model.