IXL Learning

IXL Learning

School Membership Specialist

Raleigh, NC · Mid

Sponsorship not specifiedDetected 22 days ago
SalesforceExcelCustomer SupportCommunicationCollaboration

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odds of building a lasting career here

40Risky
Cap-exempt (no lottery)0
Sponsors this role90
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

Thin sponsorship signal and lottery-bound. A low-probability bet with your clock running. Prioritize cap-exempt roles and proven entry-level sponsors first.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 19 green-card filings in this occupation, 95% were for a worker who already held the job.

Files H-1B transfers

4 transfer filings in the last year, covering 4 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • IXL Learning, a global edtech leader with personalized learning products used by millions of students worldwide, is seeking an upbeat, customer-focused, and analytical individual to join the School Membership team.
  • You are well-organized and extremely personable.
  • You are someone who is passionate about and dedicated to providing the highest quality of service to our growing customer base.

Responsibilities

  • Partner with internal teams to drive new business sales, high renewal rates, and ensure a smooth customer experience

Requirements

  • 3+ years of customer service experience

Benefits

  • Clearly explain key product (IXL and Education.com) features and benefits to customers through email and phone queues
  • Develop a deep understanding of IXL's products (IXL and Education.com) and what sets us apart from competing programs
  • Rosetta Stone provides an immersive learning experience for 25 languages

Company info

  • The ideal candidate will enjoy working with customers and responding to incoming inquiries.
  • We are looking for a quick learner who is flexible and can take on a variety of independent projects.
  • Generate quotes for new customers as well as renewal and upgrade quotes for existing customers
  • Deliver outstanding customer service and support to our new and current customers
  • Wyzant is the nation's largest community of tutors, covering 300+ subjects
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This listing is sourced directly from IXL Learning's careers page and normalized into a canonical job model.